coastalartglass' Shop Policies
Welcome to Coastal Art Glass, we produce all of our fused art glass in our studio in the coastal City of Bath, Maine. All of our jewelry and large studio pieces are individually handcrafted, making them unique and one of a kind. Coastal Art Glass pieces are bold, colorful designs, drawing inspiration from nature. My love of glass begins with the colors and reflections. I'm impressed by the way the glass colors change both through the firing process and based on angles and lighting. Dramatic, bold pieces demanding attention. Own a piece of Joy.
We accept payments via PayPal and direct credit card payments through Etsy. We do not accept checks as the delay in processing is too great. Any other methods of payment must be agreed upon in advance. For custom orders we take half down balance upon completion. Contact us to discuss 207-522-0888. Sales Tax 5% for all purchases shipped to Maine
The jewelry will be packed in a box for easy gift giving. I ship the jewelry priority mail with insurance and tracking numbers. The larger pieces will be packed in bubble wrap and peanuts. I will ship first class mail with insurance and tracking numbers. Once the package has left I will email you the tracking number.
Our policy is to ship within 3 business days of receipt of purchase and payment. Any special shipping requests may require added handling, time and costs. Please request prices for any special requirements prior to ordering. We publish our shipping charges for the 48 contiguous states all other shipping locations we handle individually. Please convo me so I can give you an accurate quote for your individual purchases, method of shipping and ship to location.
International buyers please note you will be responsible for any and all duties, custom charges that maybe incurred
Refunds and Exchanges
We want only happy customers. Any problem item should be returned within 5 days and we will credit the cost of the item. The return must be in original, complete and salable condition. No credit will be issued for shipping in either direction.
Additional Policies and FAQs
Please email me with any questions concerning custom orders, wholesale and consignment.
Last Updated August 13, 2014