CogansCreations

Colorful One-Of-A-Kind Crocheted Creations

Amsterdam, New York · 444 Sales

Shop owner

Sue Cogan

Contact

Announcement   One year ago, this week, my shop reopened after a couple of years hiatus. In celebration I'm having a Buy More, Save More sale through 9/25/18. Buy any two items - save 15%; Buy any three items - save 20%; Buy any 4 or more items and save 25%. And as always - Free US domestic shipping.

- All items are ready to ship. All handmade items are one-of-a-kind, from original designs, and won't be exactly re-created. Custom orders, comments and questions are always welcomed.

Announcement

Last updated on Sep 20, 2018

One year ago, this week, my shop reopened after a couple of years hiatus. In celebration I'm having a Buy More, Save More sale through 9/25/18. Buy any two items - save 15%; Buy any three items - save 20%; Buy any 4 or more items and save 25%. And as always - Free US domestic shipping.

- All items are ready to ship. All handmade items are one-of-a-kind, from original designs, and won't be exactly re-created. Custom orders, comments and questions are always welcomed.

Sue Cogan

Contact shop owner

Sue Cogan

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Reviews

Average item review
5 out of 5 stars
(270)
View all 270 reviews

About

A little about me

My name is Sue. I've been sewing, crocheting, and crafting for as long as I can remember. There is no greater pleasure than creating something with your own two hands that brings happiness to someone else too. Special requests, and custom orders are always welcomed.

No two items in my shop will ever be 100% alike, so you will always own a One-Of-A-Kind creation when you purchase from Cogan's Creations.

All of my items are from a smoke-free environment, however I do have wonderful cats that share our home (but not my work studio).

I generally ship orders out within a couple of days after payment is received, but occasionally it may take as much as four days. If there is a delay for any reason, I will let you know.

I stand behind everything that I sell, and if ever you are not satisfied for any reason, I will gladly accept returns for full refund or replacement.

Here at Cogan's Creations, I take pride in making high quality, yet affordable, one-of-a-kind items. You will not be disappointed with the quality in the items that you purchase, nor with the customer service that you will receive, when you make a choice to become a customer of my store.

Around the web

Shop policies

Last updated on June 1, 2018
Thank you so much for visiting Cogan's Creations.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I will gladly accept returns for either exchange or refund within 30 days of purchase. Refunds and exchanges will only be made after I receive back the item purchased in the original condition.
Payment
I accept all Etsy payment options.

Buyers are responsible for any VAT, customs and duties fees, and/or taxes imposed by their country. These are not included in the purchase price.
Shipping
I generally ship via USPS First Class. Packages are put in the mail within 1 - 2 business days following payment. I try and use recycled packing and shipping materials whenever possible.

Shipping discounts for multiple item purchased in same order.

Tracking is available, via USPS, to select countries only.

Delivery times will vary, depending upon the country of delivery.
Additional policies and FAQs
Unless otherwise noted in the descriptions, all items are one-of-a-kind and generally won't be recreated, or relisted, once they are sold. Custom orders, and special requests are always welcomed. Suggestions and comments are also greatly appreciated.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (UPS, FedEx, or U-Pic Shipping Insurance, for example). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 calendar years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.