coleenabobeena's Shop Policies
We accept PayPal. Payment is due at the time of purchase.
We will contact you should we feel we are unable to ship your order within 7 to 10 business days. We are not responsible for any shipping delays once your order is in the care of the USPS.
Refunds and Exchanges
Satisfaction Guarantee*: If upon receipt of your purchase, you find you are not fully satisfied, simply return the item(s) within 14 Days of the shipping date and we will gladly exchange, refund or offer a store credit for your purchase. When returning your piece, please package the piece securely and send via insured Parcel Post.
Limited Warranty*: Coleena Bobeena warrants product to be free from defects in workmanship or material for a period of six months from date of purchase. During the warranty period, such defects will be repaired or the defective product will be replaced, at our option, without charge. This warranty applies only to the person who first bought the product. This warranty does not cover product which has been damaged due to misuse, abuse, or accident. All implied warranties are hereby limited in duration to a period ending six months from date of purchase. As some states do not allow limitations on how long an implied warranty lasts, the above limitation may not apply to you. This warranty gives you specific legal rights, which vary from state to state.
Please convo us should you find the item you purchased is in need of repair. We will, at that time, forward to you the address to which your item should be shipped.
Before beginning repair of your product, Coleena Bobeena will assess the damage and notify you of any additional charges. Please do not return defective product to the retailer from whom the product was purchased.
Additional Policies and FAQs
Materials: Gemstones, Shells, and Pearls will naturally vary in size and color shading. Please allow for these variations when placing your order. Please also note that findings may vary.
*Please note that not all sales are covered by our 100%-Satisfaction Guarantee and Six-Month Limited Warranty. Those products will have a note at the bottom of the description stating such. Please do not hesitate to contact us should you have any questions.
Last Updated February 7, 2011