CollarTown

Martingale Dog Collars Canada (Regular Clip Too!)

Windsor, Canada
13,559 Sales

CollarTown is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

CollarTown is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 11, 2018
Welcome to Collar Town!

Modern, stylish and fun dog collars (martingale, buckle, chain martingale and id/tag collars).

WIN a collar of your choice, each Friday: www.facebook.com/collartownpage

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
***Please measure your dog's neck before ordering***
We are no longer accepting returns due to incorrect sizes/widths ordered.

Each collar can be made custom, according to your dog's neck size.
For example: Your dog measures 14 inches. Instead of ordering the large (13-17") or the medium (11-14), select the word "custom" and write the neck size in the notes to seller section, upon checkout.



MARTINGALE SIZING: If it seems your collar does not, please ensure you have moved the metal slide adjuster (it will move 4 inches), as well, if your dogs fur is not touching the d-ring strap, you are putting the collar on incorrectly.

WIDTHS: Collars come in 1, 1.5 and 2 inch widths. A 2 inch wide collar may look great on a greyhound, but not on a small pug. If you aren't sure about width, take a piece of paper, cut it to size and put it on your dogs neck to see the width.

TYPES: Martingale vs Tag/ID vs Buckle, please read the listing to ensure you select the correct type of dog collar. No refunds on buckle or tag/id dog collars.

No refunds will be accepted through wear and tear, as well on holiday collars.
Cancellation fee: If you wish to cancel your order, there is a $5 processing fee.
Payment
Save on shipping when you purchase more than one collar! Add to your cart, to see the $ saved.

We accept PayPal and credit card payments.

Each collar is handmade by me, and during busy season it can take up to 8 days before your collar leaves our studio (not including shipping times).
Shipping
►Processing time: 8 business days, see shipping times below:
►Shipping Times, these are not guaranteed. They are approximate:

Canada: 2 - 5 business days, sometimes more, sometimes less.
USA: 4 - 10 business days, sometimes more, sometimes less.
International: 6 - 20 business days, sometimes more, sometimes less.

Dispatch dates can be found on the top right hand side of your etsy receipt.
We do not guarantee arrival dates, as we are not in control of the post office.

An order is officially considered lost, after 10 weeks. After this time we will open up an investigation with your local post office. Please double check the address on your etsy receipt, this is the address we will mail your collar(s) to. If incorrect address is given, we will not be held responsible for collars not arriving.

>>>Shipping Costs: Add a collar to your cart to see the shipping prices, add 2 to see the shipping discounts.

FAQ:

►When will my collar ship?
-Collars are sent out (leave our studio) approx 8-10 business days after ordering (We have a rush fee if you need it sooner).
-Click on your etsy receipt and scroll to the bottom to see this date.
-Shipping times vary from 4-20 business days, depending on location

►Do you make matching leashes?
-Not at this time.

►What's a martingale, buckle or tag collar?
-Select "item detail" when on a mobile, to view the information and photos of each type.

►What size do I order?
-Measure your dogs neck, for width, it's a personal choice. Take a piece of paper, cut to width, and pup on your dogs neck to see what a collar would look like.
Additional policies and FAQs
Our contests and giveaways are on facebook, give us a like to stay on top of the Collar Town news: www.facebook.com/CollarTownPage

Ready to ship collars: Most are 14 - 18" and 1.5" martingale size. When you purchase a ready to ship, along with a standard shipping collar, the shipping time will be that of the standard, for both (dispatch date is shown on your etsy receipt).

Most collars pictured are 2" wide, in size large. Anything smaller ordered, will show less of the print. Additionally, large prints won't all show the same.

International VAT Charges: Import fees are what your country charges, I will not mark orders as "gifts".
Etsy now allows customers to mark orders as a "gift". To clarify: this means we will not include prices on internal invoices/the articles.

SALE: Ready to ship (13-17" necks, greyhounds, poodles, etc) martingale collars price slash, some reduced to $12!: http://etsy.me/26e7dP3