collectiblesatoz's Shop Policies
Collector for many years with a wide range of collections. Also, a crafter so will have handmade items. Please look around and always come back as new items will be added regularly. You never know when I will put an item on sale for the next 24 hours. Contact me with any questions, comments or offers. Some prices are firm and others negotiable. If planning to purchase more than one item from my shop convo prior to purchase to see if shipping and handling can be combined. Wish I could do something about the high shipping and handling prices we all face.....sorry! I try to keep them as low as I possibly can. Please understand. Convo any offers and requests will be considered. Also, contact me about items you are looking for as I may have them. Have books, records, Planters Mr. Peanut, Beatles, Pillsbury doughboy, still glass banks, grapette, blue willow, coke, Elvis, toys, Nascar, cross-stitch, on and on.....you name your wish and I may be able to help. IMPORTANT - please read the below policies before you make a purchase. Happy shopping.
Payment can be made by PayPal with the option to use your credit card. NOTE: DUE TO RECENT PAYPAL PAYMENT PROBLEMS I will be including in my shipping and handling fees monies for Postal tracking of packages (see shipping info below regarding letter items). You do not have to be a member of PayPal to use this option. Immediate payment is expected. Items will be shipped once payment has been received.
PayPal and Etsy ship to addresses need to match.
Please pay within 3 days of your order. If you have not paid or communicated with me about your order within 3 days, I reserve the right to cancel the sale and relist the item so as to reclaim my Etsy fees. Thank you for your understanding and prompt payment! This applies to reserved items also unless other arrangements have been agreed upon.
When purchasing more than one item, please convo your zipcode prior to purchases so that combined shipping can be reviewed. Listed S & H fees are for continental U.S.A. only (lower 48 States).
Convo your questions, different location costs or any special shipping instructions you would like (priority, delivery confirmation, INSURANCE, etc) prior to your purchase. Will always have PO shipping zipcode receipt as proof of mailing. Cannot be responsible after item leaves my hands but always willing to discuss any problems that arise to see what can be done. Thanks for understanding.
I try to ship with in 2 to 3 business days once payment has been received. I try to choose the best pricing for shipping and handling of items. Our shipping quotes are for Contiguous USA only. Please convo for rates to Alaska, Hawaii or international. Actual shipping and handling fees will be determined at my discretion. I do try to keep the shipping and handling prices as reasonable as possible.
NOTE : I do not mail priority or include insurance or delivery confirmation or tracking on letter items unless asked to do so at the time you place your order. If you would like special shipping requests such as expedited shipping, insurance, delivery or signature confirmation, please ask before making a payment. Buyer has the final decision if they want item insured and must convo prior to purchase. Convo prior to purchase and I will be happy to reserve item and add this service to your order. This is the safest way, as I cannot replace or refund orders lost or broken by the Postal Services. You can also add in tracking by requesting delivery confirmation fee be added.
NOTE: if you do not choose insurance, I can not be responsible for mail once it leaves my hands at the post office. I will always have postal shipping receipt as proof of mailing.
NOTE: with the new postal rates any time that priority is used it is now insured. If by chance the post office does damage the item the buyer will be responsible for filing the claim. Reason~ the post office wants to see the original packing so that they can pay the claim.
The shipping amount listed usually includes cost for USPS Parcel Post or Priority Mail or best fee for all. Remember there are other expenses to shipping other than just the Postal fee so there will be additional fees included for handling. When I can, I do try to absorb some of this in my prices. S&H fees have increased due to the high cost of gasoline for trips to post office and packing items. Please understand that these costs are effecting everyone.
Alaska, Hawaii or International customers, please contact me for shipping rates. International buyers must understand prior to an order that they will be responsible for any customs, duties, or other fees associated with importing items into their countries.
New priority mail boxes are used when we can if this is the chosen way to ship. To save we do often use clean recycled packing and boxing. This helps to keep things green and helps keep shipping prices as low as can be. We will have a tracking number for your order if delivery confirmation requested by you. We will always have a PO shipping receipt as proof of mailing. We do not have control over the speed of the USPS or their costs. Thanks for your understanding.
Refunds and Exchanges
All items are sold AS-IS with no warranties expressed or implied since most are antique or vintage items. This means all sales are considered final so please make sure what you purchase is something you really love. All items will be shown and described as accurately as possible. Please feel free to contact us prior to purchase if you have any questions and we will do our best to answer them. If anytime an agreement has to be made regarding a return of item, note the following:
- item is to be returned in original condition
- restock fee of 15% of original sale price
- you also pay for return postage
If you choose to cancel an order, I need the reason why. I will then let you know if there will be a 5% restocking fee prior to refunding the cost of item. This is usually if I have have already gotten item ready for mailing as there would be unrecoverable fees to me at this point.
Our goal is to provide you with what you have paid for, and that you are satisfied with the purchase. Please, always review and abide by our written policies.
Please contact me with any questions, issues or concerns as I am very open and eager to resolve any problems that may come up with a transaction. Please contact me before leaving negative etsy feedback as I want all customers to be happy with their purchase. Positive etsy feedback is greatly appreciated!
Additional Policies and FAQs
Please remember that any item noted to be vintage means the item is twenty years or older and may have signs of normal wear. Being vintage I am unable to state items come from pet free and smoke free pasts. I will provide descriptions or pictures of noticeable flaws or imperfections. I always try to give the best description along with pictures so buyer knows all about the item.
When items are hand made this means that the item is unique and no two are exactly alike. Unless noted, the item pictured will be the one that is being purchased.
Please contact me with any questions, issues or concerns as I am very open and eager to resolve any problems that may come up with a transaction. Please contact me before leaving negative feedback as I want all customers to be happy with their purchase. Positive feedback is greatly appreciated!
I love looking and shopping for wonderful vintage items. I may have or would be willing to look for a custom order or item. Just convo your wants, needs and wishes and I will try to locate the special items for you. All prices are negotiable and all offers will be reviewed and considered. If you are interested in more than one item, please convo me prior to purchase to see if we can combine shipping and handling costs.
Secret sales tip. I often include one day sales on items in my shop and may even lower a price way down if the item is nearing expiration date in shop. Stop in often to my shop so you want miss anything.
Thank you for viewing and understanding my policies and hope you will stop by my shop often.
Last Updated April 14, 2015