collectivemade

♥ collective made design | made in Poland with love ♥

Wolbrom, Poland
3,047 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Contact

collectivemade is taking a short break

Note from shop owner We need a short break, but should be back within a few days :-)

Note from shop owner

Last updated on Apr 9, 2021

We need a short break, but should be back within a few days :-)

Kasia Klimek-Krężel

Contact shop owner

Kasia Klimek-Krężel

Reviews

Average item review
5 out of 5 stars
(716)
See reviews that mention:
Quality 95 Shipping 84 Customer service 49

About collectivemade

Sales 3,047
On Etsy since 2015
  • focusing and precision
  •  
  • packaging with care, we love it! ♥
  •  
  •  

made with care and love

Hi there, here's Kasia and Maciek!

Kasia is a wedding and lifestyle photographer and Maciek is a fisherman. We live in the small town in southern Poland and we enjoy our simple and quiet life.
We love traveling, reading and watching good movies.

Collective made brand was founded in 2014 and since then we're small family-team.
We cooperate with local carpenter and all products are handcrafted in our tiny home studio in Poland. We have lots of patience and we always trying to reach perfection. Our goal is create functional items which are also beautiful. Every product is designed by us with attention to the details and lots of love to the wood and our work.

Hope you will enjoy our store. :-)

K & M

Shop members

  • Kasia

    Owner, Creator, Photographer

Shop policies

Last updated on March 19, 2020
Dear customers!

--------------------------------------------------------------------------------------------------------------
PLEASE, READ OUR POLICIES BEFORE YOU PURCHASE TO MAKE SURE THAT EVERYTHING IT'S RIGHT FOR YOU. :-)
--------------------------------------------------------------------------------------------------------------

As long as there are only two of us within the collective made team, we would like to ask you for a little more patience when it comes to completion of your order.
Please understand that all of our items are handmade and made to order. To make sure that each one of our products could make you happy, please take note that it will take up to 7-14 workdays (some items may ship earlier - please refer to the listing's description for the specific processing time).
Please plan your purchase accordingly. We appreciate your patience and understanding as we take care of your orders with a lot of love and attention.

If you need your item earlier, please contact us before your purchase. We will do our best to rush your order.

--------------------------------------------------------------------------------------------------------------
On ordering, please leave us a note with all the details you would like to. Please also leave me the date you need your order by!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
* Please make sure you read all measurements and lead times before you purchase. I do not accept returns, as everything is custom made for each order.
We always do very best and put a lot of love into each order, so please contact me if there is any problems. We want you to be happy. :-)
I'm here to help, so please convo us before leaving your review and we will try to work things out the best way possible.

* We want you to love things you've bought, but if for some reason you wish to return an item (not custom/personalized), it can be done within one week of receipt of a parcel (if item is in a suitable state - we also can't proceed to a refund, in case the item shows damage caused by an unsafe package, during shipping).
Returning shipping costs are paid by the buyer.
Payment
* We accept PayPal payments only.
Payment is expected as soon as possible. Upon the full receipt of your payment, and assuming we already have all details you wish, we will start processing your order. In special cases we can wait for payment a bit longer, but please write to us about this before you make a purchase.

* For Polish buyers: we accept payments in local currencies to local bank accounts. Please contact us to get details.

* All of the items in our shop are made to order by two pair of hands We usually need 7-14 working days to complete any order. Custom orders may take a little longer.
Shipping
SHIPPING:
--------------

* We ship via UPS and The Polish Post.

* Delivery terms in most cases are:
- Europe: 5-10 days / UPS: 2-6 days
- USA / Canada: 8-15 day / UPS: 2-6 days
- rest of the world: shipping may take up to 1 month - normally about 10-20 business days
Please, mind that real delivery time depends on your country postage service work, sometimes it may take a little longer, so please be patient!

* All our items will have a tracking number.
Sometimes postal services don't update the online info for registered packages. In that case, we suggest to contact your local post office for more info.
In case you can't be reached at the address you provided, a notice will be left there and you can pick the package up from your local post office.

* We're not liable for delays caused by postal services and this is why we can't guarantee an exact arriving date. Buyers are responsible for any taxes or duties that might be charged by their home country.

* Shipping cost is not refundable after the item has been shipped. Please understand that shipping cost is used toward your item’s delivery fee and we do not retain any amount.

* If by any chance your package is lost, please contact your local post office for more info and contact us - we will help you find a solution.

UNDELIVERABLE:
--------------------------

* Items that are returned to me as undeliverable will be reshipped at the buyer's expense or, if the item isn't custom or personalized, you can request a refund for the item cost only, shipping fees are non-refundable.
* Custom & personalized items will not be refunded due to wrong address or failure to collect item from the post office.
Additional policies and FAQs
If you're sending the item as a gift and would like to include a personal message, just let us know and include what you'd like it to say in the "Message to Seller" box during checkout.

More information

Last updated on Jun 28, 2016
Frequently asked questions
Processing time

Please check the item listing for estimated processing time.
Please keep in mind these are estimates and actual shipping times may fluctuate a few days due to inventory availability, holidays and weekends.

If you need your item by a certain date please send me a message, so I can make sure it's possible.