ColorPurl
Shop policies
Last updated on
January 19, 2019
Welcome to ColorPurl! ColorPurl is a play on the rare and admirable qualities of pearl gems, the endless possibilities of color, and the knitter’s pure love of two little stitches: knit and purl.
I dye yarn with both natural dyestuffs and acid dyes. For the Natural dyestuffs I use items such as Indigo, Onion Skin, Goldenrod, Madder and Cochineal.
To add brighter and more saturated colors I've expanded my palette with acid dyes which do not contain any substances regulated as hazardous.
I strive to derive colors from nature's vast palette - from soft to bright - delivering them to you on luxurious bases that will enhance your knitting or crochet delight!
I dye yarn with both natural dyestuffs and acid dyes. For the Natural dyestuffs I use items such as Indigo, Onion Skin, Goldenrod, Madder and Cochineal.
To add brighter and more saturated colors I've expanded my palette with acid dyes which do not contain any substances regulated as hazardous.
I strive to derive colors from nature's vast palette - from soft to bright - delivering them to you on luxurious bases that will enhance your knitting or crochet delight!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Your satisfaction is very important to me. While I hope that you are 100% satisfied with your order, please contact me within 14 days if you are less than completely satisfied.
I try to photograph the yarn as true to color as possible, please know all monitors are different and the actual color may appear different than the image on your monitor.
If you return your order for any reason, return shipping charges are your responsibility.
I try to photograph the yarn as true to color as possible, please know all monitors are different and the actual color may appear different than the image on your monitor.
If you return your order for any reason, return shipping charges are your responsibility.
Payment
ColorPurl accepts Paypal or Credit Card.
If you pay with Paypal, you may pay via credit card without setting up an account, by entering your payment data on the Paypal screen which opens when you place your order. You won't have to use your existing Paypal account!
If paying via Paypal e-check your items will ship when the payment clears.
If you pay with Paypal, you may pay via credit card without setting up an account, by entering your payment data on the Paypal screen which opens when you place your order. You won't have to use your existing Paypal account!
If paying via Paypal e-check your items will ship when the payment clears.
Shipping
ColorPurl will ship anywhere. Most often shipping is with USPS. All US orders are shipped with Tracking. An email will be sent to you when your order has shipped which includes any tracking information available.
All orders are shipped within three to five days of receipt or completion of your order.
All orders are shipped within three to five days of receipt or completion of your order.
Additional policies and FAQs
Each skein of yarn is individually hand dyed, washed and hung to dry in my outside studio next to the Lynnhaven River and Chesapeake Bay.
If you have a serious cat allergy, please note that I share my dye studio with one wandering warrior watch cat. The cat is not allowed to touch or play with my products and I store my products in plastic bins, but I cannot guarantee the products are dander-free.
My products come from a smoke-free home.
Although monitors may display color differently, I try to represent the color as accurately as possible. Please send me a message if you have any questions about the colors.
With Natural Dyes, there are are no dye lots and yet, all of the colors will blend and work together in a way I hope you love as much as I do. With the natural dyes, so many dependencies such as the weather, the dye stuffs and many other variables of nature help to create each individual skein. Some of the acid colors are "one of a kind" (OOAK), some are named colors - however there are still variations due to the individual nature of dying each skein. If you need more than one skein for your project, please alternate skeins to ensure smooth and seamless color transition.
Caring for hand dyed yarn
All the colors have good “fastness” to washing and light, handled with the same care you give to any of your hand knits. Please hand-wash in cold water and lay out to dry, pressing lightly with your hands. Allow to air-dry.
Bleeding
It plagues every dyer regardless of indie, hand-dyed or commercial. As a dyer, my responsibility is to minimize bleeding as much as possible. Each skein is washed in cool water with a mild fragrance-free soap until the water runs clear.
My yarns rarely bleed but occasionally one might slip through the net and you might experience minimal bleeding. This isn't a cause of alarm but please, please, please contact me if you have any concerns.
Before starting a project
When creating something that uses different colors to create stripes or fair isle, please create a swatch and test for bleeding. Please consider especially if you plan to use a dark color next to a white or light color. The last thing anyone wants to discover is a contrasting color will cause a bleed onto a lighter color.
How to wash your yarn or test for bleeding.
Best way is to create a swatch. You can also try creating a figure eight tie in the middle with undyed cotton or string. Wash the yarn in the same way you plan to wash your finished object. I do not use wool wash, so a yarn that will rinse clear for me with cool water may react differently with the wool wash you choose. If you choose to use a sudsy wash, I recommend a product called "All Clear".
If there is some bleeding but the color of the yarn is ok, the dye has been set correctly on the yarn but due to the water temperature (too hot) or the wool wash there is color leeching out. Just keep rinsing to remove the excess dye and the wool wash in cool water.
One thing to bear in mind is the nature of the water in my studio is most likely different from the water you use. PH levels, hardness of the water or presence of added chemicals like fluoride can cause different reactions. I work to ensure the yarn will not bleed in my water conditions, but I cannot guarantee the same with your water conditions. It's all chemistry.
Crocking - what's that all about?
Have you ever worked a project and discovered your fingers were stained? It's called crocking and is generally caused by the PH of your skin attracting some of the dye molecules. It doesn't mean the yarn will definitely bleed in water. It seems crocking is more likely to happen with colors that use blue dyes or with yarns made from silk and nonSW bases.
Knots in the yarn
I try very hard not to sell yarns that contain knots. I expect my suppliers to try very hard to ensure the yarn bases do not contain knots. Please bear in mind I cannot completely guarantee every skein is completely knot free. If you do find a knot in the yarn, it's been joined together in the mill with a splicing method and is most likely strong enough to be knitted through. That said, I would recommend breaking the yarn, removing the knot and splicing the yarn to create a smooth transition.
If you have a serious cat allergy, please note that I share my dye studio with one wandering warrior watch cat. The cat is not allowed to touch or play with my products and I store my products in plastic bins, but I cannot guarantee the products are dander-free.
My products come from a smoke-free home.
Although monitors may display color differently, I try to represent the color as accurately as possible. Please send me a message if you have any questions about the colors.
With Natural Dyes, there are are no dye lots and yet, all of the colors will blend and work together in a way I hope you love as much as I do. With the natural dyes, so many dependencies such as the weather, the dye stuffs and many other variables of nature help to create each individual skein. Some of the acid colors are "one of a kind" (OOAK), some are named colors - however there are still variations due to the individual nature of dying each skein. If you need more than one skein for your project, please alternate skeins to ensure smooth and seamless color transition.
Caring for hand dyed yarn
All the colors have good “fastness” to washing and light, handled with the same care you give to any of your hand knits. Please hand-wash in cold water and lay out to dry, pressing lightly with your hands. Allow to air-dry.
Bleeding
It plagues every dyer regardless of indie, hand-dyed or commercial. As a dyer, my responsibility is to minimize bleeding as much as possible. Each skein is washed in cool water with a mild fragrance-free soap until the water runs clear.
My yarns rarely bleed but occasionally one might slip through the net and you might experience minimal bleeding. This isn't a cause of alarm but please, please, please contact me if you have any concerns.
Before starting a project
When creating something that uses different colors to create stripes or fair isle, please create a swatch and test for bleeding. Please consider especially if you plan to use a dark color next to a white or light color. The last thing anyone wants to discover is a contrasting color will cause a bleed onto a lighter color.
How to wash your yarn or test for bleeding.
Best way is to create a swatch. You can also try creating a figure eight tie in the middle with undyed cotton or string. Wash the yarn in the same way you plan to wash your finished object. I do not use wool wash, so a yarn that will rinse clear for me with cool water may react differently with the wool wash you choose. If you choose to use a sudsy wash, I recommend a product called "All Clear".
If there is some bleeding but the color of the yarn is ok, the dye has been set correctly on the yarn but due to the water temperature (too hot) or the wool wash there is color leeching out. Just keep rinsing to remove the excess dye and the wool wash in cool water.
One thing to bear in mind is the nature of the water in my studio is most likely different from the water you use. PH levels, hardness of the water or presence of added chemicals like fluoride can cause different reactions. I work to ensure the yarn will not bleed in my water conditions, but I cannot guarantee the same with your water conditions. It's all chemistry.
Crocking - what's that all about?
Have you ever worked a project and discovered your fingers were stained? It's called crocking and is generally caused by the PH of your skin attracting some of the dye molecules. It doesn't mean the yarn will definitely bleed in water. It seems crocking is more likely to happen with colors that use blue dyes or with yarns made from silk and nonSW bases.
Knots in the yarn
I try very hard not to sell yarns that contain knots. I expect my suppliers to try very hard to ensure the yarn bases do not contain knots. Please bear in mind I cannot completely guarantee every skein is completely knot free. If you do find a knot in the yarn, it's been joined together in the mill with a splicing method and is most likely strong enough to be knitted through. That said, I would recommend breaking the yarn, removing the knot and splicing the yarn to create a smooth transition.