I stand behind my work 100% and would not sell anything that I would not wear or proudly display myself.
If upon receiving the item you ordered you decide you are not 100% satisfied, you may return the item in its original condition to me within 5 days of receipt and I will refund your purchased price (not including shipping).
All of my lampwork beads are properly annealed in a digitally controlled kiln which helps to create a strong stable bead. That being said, they are glass, and as such are breakable and should be treated with care. However, should one of the lampwork beads you purchase from me happen to break I will be more then happy to replace it.
If ever there is an issue with something you purchase from me then please contact me right away so we may fix the problem.
Your satisfaction and loyalty are extremely important to me!

Currently my preferred method of payment is through Direct Pay but I will accept USPS money orders as well.

NOTICE TO NORTH CAROLINA RESIDENTS:
Please note that you will be charged 6.75% state sales tax during your transaction.

For MECKLENBURG, ALEXANDER, CATAWBA, CUMBERLAND, HAYWOOD, MARTIN, PITT, SAMPSON AND SURRY COUNTY residents, please contact me prior to purchase as I will have to create a special invoice due to your higher tax rate. Thank you ...

All of my items are carefully and securely packaged. My jewelry will be sent in a gift box as well as a cushioned envelope for extra protection. My fine art cards will be placed in a sealed clear envelope and then packaged carefully to help prevent it from being bent during shipping.

I currently ship to US customers only. I ship USPS mail within 3 business days of payment being received. Items will be shipped First Class Mail unless you select a shipping upgrade to 2 day Priority Mail which is available on select items. .

Please note - the jewelry and bookmark items available in my shop contain very small components and so are not intended for children as they can pose a serious choking hazard.

Item Adjustments: If you absolutely love an item but the item is the wrong size or has a component that you may be allergic to (you need hypoallergenic ear wires for example), then please message me and I will do my best to accomodate your request.

Tips on Silver Care - You will notice in my jewelry pieces I use alot of sterling silver and silver plating. I do this because silver is a beautiful yet affordable metal. Thus creating a beautiful yet affordable piece of jewelry. Silver can and usually does tend to tarnish over time and use. Sometimes the effect can be desirable and sometimes you would prefer a much newer appearence. There are several ways to care for silver like making sure to apply hair sprays or lotions prior to putting on silver, avoiding excessive moisture, storing in a ziploc baggie, placing Anti-Tarnish paper in your jewelry box or wiping it down prior to placing back in the jewelry box. However, if you are sometimes too busy or forget to wipe down your jewelry then the easiest way to keep them clean is to occasionally clean with a mild phosphate-free detergent using a soft cotton cloth or cotton ball and dry immediately. This is ideally done before you notice any tarnish (yellowish brown tint) but can be successful shortly after you notice this discoloration. DO NOT allow your silver to turn black. At this point you must use stronger chemicals to clean and these can be harmful to other jewelry components on your piece. If your silver becomes that badly tarnished I would recommend taking it to a professional to have it cleaned.

A side note about lead content ...
I do my very best to ensure that all the metal components that I use in my jewelry are lead-free. There are however a few jewelry pieces and bookmarks that I did use a component that may contain lead. For these pieces I have clearly stated so in the item description. This is especially important for those of you living in California as I will be unable to ship these items to your state due to laws governing the use of lead in jewelry. I am very sorry for any inconvenience. If you would love to have the piece, then I would be more than happy to restring using a different lead-free component.