colorZen

Watercolor Paintings | Fine Art Prints | Printable Art

Hong Kong, Hong Kong
|
| 7,030 Sales | 4.5 out of 5 stars 4.5 out of 5 stars

colorZen is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

95% or more recent reviews were 5 stars.

Items

7030 Sales
 
Tinarosa Tam

Contact shop owner

Tinarosa Tam

Reviews

Average item review
4.5 out of 5 stars
(977)
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About colorZen

Sales 7,030
On Etsy since 2013

Leisure & Pleasures

This is Tinarosa, I have worked in the advertising and graphic design field for more than 20 years. Since the appearance of the Mac computer, hand-drawn illustrations have been less and less used in commercial design, especially in a fast paced city like Hong Kong. And I try not to reveal that I can in fact draw. There are so many cases where passionated and talented artists’ passion and talent are destroyed by clients who enjoy ‘giving inputs’ in creative projects.

So I cherish my passion for painting.

The objective of setting up colorZen was not only to make a profit but also to work in a way I feel most comfortable with.

Shop members

  • tinarosa

    Owner, Artist, Designer

    Making things simple, effective, with quality.

  • mimi

    Supervisor, Tinarosa's Son

    mimi believes in Lazyology

Production partners

  • Print shop for large size art prints

    Hong Kong

    I use a print shop with a professional printing machine to print my middle and large size art prints.

Shop policies

Last updated on May 10, 2022

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Should any problem or query regarding either the product or the purchase arise, please convo me to discuss, I would appreciate it.

In case there is any problem with the received goods, contact me within 48 hours with photos of the goods, or I will not hold any responsibility.
Payment
CUSTOMS AND IMPORT TAXES
• Buyers are responsible for paying any import taxes, customs duty, customs charges, VAT, or fees charged by their local customs agencies.

• Unclaimed order/Incorrect address order that is returned by the post office/courier company will not be refunded, and it will cost additional shipping fee if you need to resent.

• Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Shipping
ESTIMATED SHIPPING TIME
• The prints will be shipped from Hong Kong. To most of the countries, (United States, Australia, Canada, New Zealand, United Kingdom) it normally takes 7-20 working days to arrive; some countries (eg: Israel, Spain, Italy) may take around/over one month to arrive, but if it has to be under customs inspection, it may take longer, thanks for your kind patience.

• For some cases, when the item is processed through ISC CHICAGO IL (USPS) may take a bit longer to process. In experiences over the years, orders would finally get delivered, just takes longer. Thank you for your patience.

• Any request for cancellation of order and refund due to undelivered of the package, needs to be minimum 80 days after the package is shipped. (counting from the day the package is shipped, i.e. NOT the day it is ordered) We will provide a "Declaration of Non-receipt of the item" form to the customer for application of refund.

• I'll do my best to meet these shipping estimates but cannot guarantee them.

(Edited at 2021 Dec)
Additional policies and FAQs
• Please note that colors may vary depending on your monitor.
• colorZen products are available for wholesale order, feel free to contact me.

Copyrights @ Tinarosa Tam. All rights reserved.
Copyrights are not transferable with sale.

This shop "colorZen" is operated by Lazyology.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re order. You may also choose to provide me with additional personal information (for a custom order of painting or artwork, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. An example is the post office (including Hong Kong and your local offices)
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. But this was never required in my experience.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years, for tax.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the Hong Kong and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. However, it is unlikely that this will be required.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Kit Han, Tam am the data controller of your personal information. If you have any questions or concerns, please contact me via this shop.

More information

Last updated on May 11, 2022
Frequently asked questions
Wholesale availability

Wholesale and custom orders are welcome! Please contact me and I can work out the details.

Do the print come framed?

Frame is NOT included.