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comeuppance's Shop Announcement

Welcome to my shop, here you will find lovingly handmade paper creations, this is the perfect place if you want something customised and special for your wedding or celebration. All of my items are made to order so if you require something bespoke, please don't hesitate to get in touch with me!

As my Items are handmade to order they may take up to three weeks to be dispatched! Please convo me if you require a rush order.

Shipping times

UK 1-3 days
Europe 3-5 days
Rest of world 5-7 days

The times listed above are what Royal mail aim to deliver in, they do arrive within these times most of the time, however items may take longer due to delays in customs or for remote locations. Items will be sent using Royal Mail signed, tracked or recorded when available. P&P charges do not cover any import taxes or duties that may be payable in the destination country, these are the responsability of the customer.

lost or delayed items

Royal mail do not consider items lost until 15 days have passed for UK delivery, 20 days for European delivery and 25 days for worldwide delivery, Because of this I can not process refunds for lost items until this time has passed. I do not offer refunds for delayed items that arrive within these times. If you require an item quicker than this then I can ship using UPS, this however will incur an extra cost depending upon location, please just convo me for a quote.

refunds

If you are not totally satisfied with your purchase for any reason please return the item within 7 days of delivery and I will refund you, please convo me first to let me know. I can only accept items that have not been used or altered in any way. Unfortunately bespoke and custom items are non-refundable. I recommend that you return items via registered mail and ensure that there is a sufficient postal insurance to cover the value of the goods as I can't accept liability for goods lost or damaged in transit. Please note that postage will only be refunded if you have been sent a faulty item.


THANKYOU FOR LOOKING!
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This shop accepts Etsy Gift Cards.