ConceptLore

Courtesies by ConceptLore: Print-based design

Blackpool, United Kingdom | 669 Sales

ConceptLore

Courtesies by ConceptLore: Print-based design

Blackpool, United Kingdom 669 Sales On Etsy since 2017

5 out of 5 stars (121)

Shop owner

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Lore

Contact shop owner

Lore

Reviews

Average item review
5 out of 5 stars
(121)
See reviews that mention:
quality 19 shipping 12 customer service 9
View all 121 reviews

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More information

Last updated on Oct 16, 2018
Frequently asked questions
Do you offer tracked shipping?

I have recently added Tracked Shipping upgrades - though the prices set by UK's Royal Mail often make tracked shipping an unreasonable price for small ticket items.

How long will my order take to arrive once shipped?

UK orders take up to 3 days to arrive.

EU orders may take up to 7 working days. International orders can take up to 10 working days to arrive

Can I cancel an order for a custom made item?

You are welcome to cancel a custom-made order, up to the point you approve artwork*. Once the artwork is approved production will begin and no refund can be made. As custom-made items cannot be reused in any way, your payment still covers the materials and time take to produce your item.

If cancelled immediately after ordering you will receive a full refund. If cancelled during the artworking process, a 20% artwork charge will be deducted before refund.
If an estimated delivery date is missed due to lack of confirmation this is not the fault of the seller.

*If proof is not responded to within 7 days the buyer can no longer cancel their order and must pay 100%

How can I contact you?

Please note, I only respond to messages sent via Etsy, and not via my personal email address (unless otherwise agreed). This is to cover both you as a customer, and myself as a seller.
I will always reply to messages within 24 hours, unless my shop is marked as 'on Holiday'.