concordeartisans

Concorde Artisans

Chagrin Falls, Ohio · 5945 Sales

concordeartisans

Concorde Artisans

Chagrin Falls, Ohio 5945 Sales On Etsy since 2010

5 out of 5 stars
(1572)

concordeartisans is taking a short break

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Note from shop owner We will be closed thru 4/03/17

Note from shop owner

Last updated on Mar 14, 2017

We will be closed thru 4/03/17

concordeartisans

Contact shop owner

concordeartisans

Reviews

Average item review
5 out of 5 stars
(1572)
Nickie Bland

Nickie Bland on Feb 28, 2017

5 out of 5 stars

This is a quirky quality made item, perfect for our "Birdie" cat. I appreciate the rounded edges for comfort and it's general durability. Love the look of it!!

View all 1572 reviews

Shop policies

Last updated on January 19, 2017
While we strive to make our jewelry as close as possible to the original each item is handmade and each is unique. The variations in handmade products make them one of a kind. We can vary any piece you see using different metals, bead colors, or pendants. Please note that if you do not specify otherwise the piece will be created as seen in the photo. If chain length is not specified at the time of the order we will send you what we currently have in stock. We value our customers and strive for 100% satisfaction, if you are not completely happy with your item please contact us so we can try to rectify the problem.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
For online business we accept payment through PayPal and major credit cards.
Shipping
All items are shipped by USPS within one to two weeks of ordering unless we notify you of a change. We will send you a tracking number once your purchase has been shipped. If you have any special requests regarding shipping contact us and we will try to meet your needs. Please make sure that your PayPal and Etsy shipping address are the same to avoid confusion. We can not be held responsible for lost or stolen packages once it has a verified delivery by the USPS ( left at front door, front desk, etc). If a package is lost by the USPS we will run a tracer on it and if it can't be located in two weeks you will be refunded or a new item sent.
Refunds and Exchanges
Any silver jewelry that is personalized can not be returned. Other items can be returned within 30 days sent USPS with a tracking number. Any item ( other than custom silver jewelry) returned for a refund will not include shipping fees. In the rare case there is any defects we will gladly create another piece for you free of charge upon your return of the original item. When purchasing our handmade jewelry remember the handmade characteristics of it make it unique. We do not intend our jewelry to look like production jewelry and each piece will have variations. Please be aware of this when ordering.
Additional policies and FAQs
Incomplete orders:
All of our listings are handmade and unique and requires specific information from the buyer when the order is placed. Our policy is to contact the buyer twice through the Etsy mail system requesting the needed specifications to complete the order. After 10 days we will cancel the order and issue a full refund.