Accepted payment methods
Returns and exchanges
Opened or sealed, merchandise must be returned in original packaging, and PLEASE be sure to ship back to us via someone who provides you with a tracking number as we're not responsible for lost returns.
Exclusions include sale or clearance merchandise (these guys are final).
We'd like to do everything in our power to ensure that you completely dig your purchase! For any questions, please reach us at concreteminerals[at]gmail.com.
If payment is not received within 72 hours, the sale will be canceled. We'll try our best to accommodate, please email us with any questions at concreteminerals[at]gmail.com.
*CA RESIDENTS: All orders placed within CA will incur sales tax of 8.75% (not because we hate you, just because we're legit)
***Shipping within the United States is 2.99 for the first item, all additional items in the same order ship FREE!***
Once payment has been received, please allow up to 3 business days for order processing (we promise to get you the goods asap).
*MAILING ADDRESS: All orders will be shipped to the address Etsy provides us (NOT PayPal to avoid confusion). If you prefer we ship elsewhere, please simply note this during your checkout process or email us asap at concreteminerals[at]gmail.com.
*U.S. SHIPPING: All orders ship via USPS First-Class mail (p.o. box and APO/FPO military addresses okay). Rush delivery via FedEx available upon request. We unfortunately cannot be responsible for lost, damaged or stolen items, but we do our very best to avoid this situation.
*INTERNATIONAL SHIPPING: All orders ship via USPS First-Class International mail. Customer is responsible for any and all customs/duties fees incurred.
*ORDER TRACKING: Shipped orders will be emailed a confirmation/tracking number, however if you have any questions, please feel free to reach us at concreteminerals[at]gmail.com.
Additional policies and FAQs
*COMMON INGREDIENTS: Titanium Dioxide, Micas, Iron Oxides, Tin Oxides, Ultramarines, Boron Nitride (Our favorite! This vastly improves adhesion and texture), Calcium Aluminum Borosilicate (a soft, glittery mineral with a really long name that we use instead of coarse, synthetic glitter)