If an item does not arrive, or if it arrives broken, then you email me and I will gladly provide you either with a refund or with a new item (the same or almost the same item that you purchased from me).

Depending on the availability of stock and processing times of different orders, shipping is only done on Saturdays and Mondays. I will try my best to ship the orders on the closest Saturday or Monday to the purchase date.

After the shipping date, these are the estimate delivery times:

.to Spain: from 3 to 4 days
.to the European Union countries (parcels below 500 gr): from 1 to 2 weeks
.to the European Union countries (parcels over 500 gr): less than a week
.to the rest of Europe: from one to two weeks
.to U.S. & Canada (parcels below 500 gr): from 2 to 3 weeks
.to U.S. & Canada (parcels over 500 gr): about a week
.to Everywhere Else: from 2 to 3 weeks


and of course, depending on the postal systems and customs procedures of our countries, delivery times might vary.

HOW THE SHIPPING OF THE ESPADRILLES WORKS:

The shipping rates go by weight.
IF YOU ARE ORDERING MORE THAN 2 PAIRS OF SOLES, OR ESPADRILLES OR ANY COMBINATION OF THESE, please email me and we'll work on a special listing with the best shipping rates I can offer – based on the weight of your package.