CookieBits

Handmade PaperCut Cards and Kids' Crafts

Waikoloa, Hawaii

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Your home for handmade personalized cut cards, posters and party invites! Are you looking to order in bulk? Feel free to send a message my way, I'd love to work with you!

For updates, exclusive promos, and giveaways, follow me on:
Facebook: http://www.facebook.com/CookieBits.Etsy

Announcement

Last updated on Aug 24, 2021

Your home for handmade personalized cut cards, posters and party invites! Are you looking to order in bulk? Feel free to send a message my way, I'd love to work with you!

For updates, exclusive promos, and giveaways, follow me on:
Facebook: http://www.facebook.com/CookieBits.Etsy

Items

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Sheryl

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Sheryl

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Shop policies

Last updated on May 9, 2022
I hope you are enjoying your time with me! ^_^

Work hours: Although I love what I do, I design and cut my products from Monday to Friday, non-holidays only. Since having a toddler, I generally work during evenings so I will reply to conversations when the baby is asleep. I set up my online shop so I could spend quality time with my family so please understand that I work during USA business days only. Of course, if you have a special rush request, please convo me and I'll see what I can do! :-) My time is pretty flexible.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
* If you are unsatisfied with your purchase, pls contact me and we can discuss how we could work it out so everyone's happy. Pls contact me by email or Etsy convo to request a return authorization so I can look out for it in the mail.

* Refunds of purchase price will be made via your original method of payment. Shipping charges will not be refunded. Buyer is responsible for the return shipping costs.
Payment
If you are new to Etsy, please read this guide on purchasing from Etsy: http://www.etsy.com/help_guide_checkout.php It's really helpful! ^__^

* I currently accept payments via Paypal, Visa, Mastercard, Discover & American Express.
Shipping
* Items will be shipped within 5 to 7 business days of cleared payment to the address in your Etsy account. I ship packages from Monday to Friday via USPS First Class Mail or Parcel Post. Packages will come from Hawai'i so First Class Mail generally takes 3 to 10 business days to reach its destination within the continental USA. This service is not guaranteed so feel free to convo me if you need an item at a certain time. I'd be happy to discuss guaranteed services with you.

For international orders, it takes approximately 6 to 10 business days, but it could take longer for further away places (3 weeks to a month isn't unheard of, sadly.) Pls convo me if you need the item sooner so I can send you a revised invoice with the shipping upgrade added in.

* PLEASE NOTE: Once the item is shipped, I will not be responsible for lost, damaged, or delayed packages. If you would like insurance on your package, pls convo me as well so I can send you a revised invoice with insurance added in.

* For orders within the USA, I will send you a notice with your tracking number once I ship out the order. For orders outside of the USA, I will send you a notice with your customs declaration number once I post your order.

* For international orders, tracking and/or registered mail can be requested for an additional fee. It is usually within the $12 to $15 range. Pls convo me if you are interested in this service.

* Any custom fees and/or duties are the sole responsibility of the buyer.

* All orders are shipped using sturdy, recycled materials to keep the items from bending. If you wish to specify a form of shipping materials that you prefer, feel free to let me know and we could discuss the options and extra fees.
Additional policies and FAQs
* Pls contact me for any questions. I gladly accept custom orders and wholesale orders.