CoolCritters

Handmade Stuffed Animals

Cleveland, Ohio | 1432 Sales

CoolCritters

Handmade Stuffed Animals

Cleveland, Ohio 1432 Sales On Etsy since 2011

5 out of 5 stars
(421)

Announcement   Hi there! Welcome to my shop of one-of-a-kind Cool Critters!

For more critters and a behind the scenes look at my design process, please find and follow @SHOPCOOLCRITTERS on Instagram!

Announcement

Last updated on Jun 7, 2017

Hi there! Welcome to my shop of one-of-a-kind Cool Critters!

For more critters and a behind the scenes look at my design process, please find and follow @SHOPCOOLCRITTERS on Instagram!

Jess Sheeran

Contact shop owner

Jess Sheeran

View all 117 items

Reviews

Average item review
5 out of 5 stars
(421)
See reviews that mention:
quality 59 shipping 57 customer service 24
View all 421 reviews

Updates

New pink Bowie!!
New two and three-toned ears!
New bears and nuggets!
View all 23 updates

About

It all started with a shark...

When I was in college I wanted to turn my dad's vintage shirts into shirts that would fit me so I asked my grandmother for a sewing lesson. I watched her sew for a few hours while she gave me as many tips as she could think of. She surprised me by giving me the sewing machine we were working on. It was probably 20 years older than I was and very difficult to work on (compared to the newer models) but I was up all night experimenting. I loved it!

One thing lead to another (as it often does!) and I began making purses, cuff bracelets and pillows. I added shark like features pillow once and couldn't believe it sold right away at a craft show! I made another one, and then another, and then a few more and showed up at that same craft show a year later with a table full of stuffed critters!

Shop members

  • Jess Sheeran

    Owner, Maker, Designer

    Thank you for your interest in my creations! Each Cool Critter I make is 100% unique and hand made in the Midwest. I would love it if you contacted with an idea for a custom monster or project!

  • Butters

    Shop Dog

    While Butters, my 4 year old Australian Shepherd, loves to chew up stuffed toys, he has never once harmed a critter. He actually prefers sniffing and napping on the fur!

Production partners

  • Pin Company

    Huntersville, NC

    Pollyanna makes my pins with the art I created

  • VG KIDS

    Ypsilanti, MI

    Quality Screen Printers

Shop policies

Last updated on April 15, 2016
Hi there! My goal is to have my products paid for and out the door and into your arms as quickly and efficiently as possible. I don't know about you, but when I order something online, I don't want to wait any longer than I have to for it to show up so I kept that in mind when I created my shipping policies.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Other Method
Returns and exchanges
If there are any significant mistakes or descriptions that were wildly incorrect I will gladly refund your payment and ask that you ship your critter back (on me.) Please get in touch with me if you are unhappy with your purchase and I will do everything I can to make things right. Unfortunately I do not offer refunds on products that have been in your possession for 10 days or more, so get in touch with me ASAP if you would like a refund.
Payment
Please pay in full as soon as possible after purchase. I am notified when a payment has been made and will let you know when it has been received!
Shipping
I will ship your critter to you in a red, white and blue (but mostly white) priority mail envelope within 2 days of payment. If you are ordering more than one critter, I will ship them in a brown UPS box. Etsy will send you tracking info as soon as it becomes available.

If the shipping address is different from the address provided through Etsy, please contact me prior to payment. If the wrong shipping address is supplied by the buyer, and the buyer does not notify me before the shipment is dispatched, then the buyer will be responsible for the cost of shipping the item again after it returns back to us.

RETURNED PACKAGES: If your package is returned to me for any reason, (i.e. wrong address, unclaimed, etc.) I will contact you regarding the problem - in most cases, you will need to repay the shipping fee for it to be shipped again, or you may have a refund minus original shipping. Please make sure your address is correct.
Additional policies and FAQs
If you are interested in selling these at your shop, buying wholesale, or have a question about these policies, please send me a message and in most cases, I will reply within 24 hours.

If I am shipping to a country where additional information or special customs forms are required, please give me a heads up so I can make sure I am sending everything out correctly.