CoolHot
CoolHot is taking a short break
Reviews
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Anonymous on Jan 25, 2010
5 out of 5 starsGorgeous journal! A wonderful seller; helpful and friendly. Thank you!
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Anonymous on Dec 28, 2009
5 out of 5 starsBeautiful Thank you !
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Anonymous on Dec 10, 2009
5 out of 5 starsGreat seller! Arrived very quickly! Thanks again!
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Anonymous on Sep 14, 2009
5 out of 5 starsKemba is awesome to work with. She was very patient, and prompt! Very important for a bride! the programs came out great. Really good quality and was even delivered before the promised date. Thank you Kemba!
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Anonymous on Aug 17, 2009
5 out of 5 starsInvites looked great. Everyone is complementing them. Kemba was super easy to work with, and fast too. Everything came out better than I could have imagined. Thanks!
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Anonymous on Jul 28, 2009
5 out of 5 starssuper awesome seller! great to work w/ and great end product!!!
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Anonymous on Jul 20, 2009
5 out of 5 starsJust perfect! Thank you!
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Anonymous on Jun 25, 2009
5 out of 5 starsI absolutely love the Asian design. The website doesn't do it justice. And the explanation booklet is great and is nicely packaged. Thank you!
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Anonymous on Jun 2, 2009
5 out of 5 starsI love the use of playful imagery in the beach invitation. Again great craftsmanship with including the real seashell in the design. Plus, fast response and delivery. Thanks!
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Anonymous on Jun 2, 2009
5 out of 5 starsIt was a joy to stumble across this shop. Your artistry is stunning and the craftsmanshop is great. I get really excited about color. And I loved the streams of color in the Chiyogami paper and your color combo to match it! As well as the hint of glimmer in the invite paper. You definitely exceeded my expectations.
Shop policies
All our handmade items are made with care and love in a smoke-free home. They are created personally by Kemba and Justin. In addition to being married to each other, we are also creative partners. We infuse our designs with inspiration from cultures around the world.
CoolHot is a labor of love and we take great pride in the quality of our creations. We will not sell anything that we would not buy ourselves…that’s our personal promise to you.
Accepted payment methods
Returns and exchanges
Unless damaged in shipping, custom paper orders, such as invitations, are not available for exchange. Custom paper items are not available for return.
Payment
For custom paper items, like our invitations and birth announcements, payment is split into deposit and balance. (Read about the custom process below under Additional Information.)
Shipping
Orders worth more than $100 are sent insured with delivery confirmation.
Invitations ship 2 to 4 weeks after the balance has been paid (see Additional Information below for the custom process)
Additional policies and FAQs
We suggest you order a sample first of the design you are interested in -- to see the paper, colors and craftsmanship. Then convo us with your quantity, colors/options and wording. We will create a “reserved listing” especially for you for the deposit. After payment is received we will create the design layout and send you a PDF. We revise according to your needs.
Once the design is approved, we create a “reserved listing” for the balance. Once payment is received we begin producing your pieces by hand (we love this part!). Production can take 2 to 4 weeks depending quantity and any special materials we need to complete your order. We will give you a time estimate at the time of your order.