Cooperdolls by Donna Dolci Cooper
cooperdolls' Shop Policies
Welcome to cooperdolls.
I've added some "Blythe knit wear" to my shop.
I am hoping to be adding new items on a regular basis...
If there is an item that has sold that is of particular interest to you, please drop me message and let me know. I will try to add that item to my next listing date if possible.
Any questions about my knits, please convo me.
Have fun looking at all the fairies. Come see my shop often...I love posting a new doll every 7 - 10 days. So keep popping in to see what's new !!
Please feel free to ask any questions that you may have !
Additional photos can be sent of each doll , if the listing doesn't capture everything that you need to see. Just drop me a convo , and I will be happy to send you additional views !
If you have any questions on how to place a CUSTOM DOLL order....read below in the ADDITIONAL INFO BOX......
PAYMENT METHODS... include paypal, money orders and checks. If you pay by check or money order I will ship as soon as I receive your payment. Checks, of course will have to wait a few extra days to clear.
If you pay through paypal your order will ship immediately.
LAYAWAY.... This is how it works. Contact me and I will put the item on Reserve for you. A downpayment will be due at this time. We will work out a payment plan and I will send you reciepts for the payments that you make. A reasonable final payment date can be set, and when you make your final payment, the doll will be yours !
RESERVING A DOLL.....As a way to hold an item and to defer immediate payment a while...you can always just simply contact me and have a doll held and reserved for you. I am very leniant with this policy...and encourage customers to use it ! Let me know when you will be able to pay and I will gladly hold it for you!
FIRST TIME ETSY BUYERS....very simple! Just sign into Etsy with your e-mail and come up with a username...and you are all set to make a purchase ! You can also sign in as a guest buyer if you wish !
Checks and money orders are welcome also, if you don't have a Pay Pal account !
If you are interested in an item and are unfamiliar with Etsy....contact me at my private e-mail...... dolcicoop [!at] comcast.net....and I will be more than happy to walk you thru the process !!
ILLINOIS BUYERS...I will need to collect 7.0% sales tax for all Illinois buyers. It will automatically be added to your shipping costs at the time of purchase.
BLYTHE WEAR SHIPPING......
I will be shipping all Blythe Wear 1st class mail without insurance. Please contact me if you wish to insure your package.
For those outside the United States......please read below.................
Shipping Blythe Wear outside the U.S. may cost a bit more , in this event I will contact you at the time of purchase with your appropriate shipping charges.
SHIPPING DOLLS IN THE U.S...... will be $7.00, for most dolls. Some will ship a bit cheaper and will be posted with a different price on that items description.
I ship thru the USPS , priority mail.
I provide free insurance for all packages mailed in the U.S.
INTERNATIONAL BUYERS.....simply contact me with the item of interest, I will place that doll on hold. I will get an exact shipping cost from the post office while your doll is on hold, and will promptly get back to you. I will get a quote for USPS with and without insurance, and leave the choice up to you.
International shipping options are as follows...
1. 1st class mail.....always the cheapest ( however , includes no tracking or insurance)
2. Priority mail...(comes with a minimal amount of insurance, and can be tracked)
3. Express mail (the most costly...but you can add ample amount of insurance and comes with tracking)
Registering International packages usually adds $10.00 - $15.00 per package.
PLEASE contact me 1st before purchasing, if you live outside the U.S.
I cannot be held resposible for lost and damaged packages once they leave my hands at the post office. Sorry.
Refunds and Exchanges
I take pride in my dolls, and will sell only my best work.
All sales are final . No refunds or exchanges.
BLYTHE WEAR....if for any reason you are not satisfied with your purchase...contact me . Thank You.
Additional Policies and FAQs
Because "creating" is more fun than "re-creating"...I will no longer be honoring the request to re-make a doll that I have sold.
Thank You for understanding this new policy.
Last Updated March 19, 2012