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Reviews
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Miranda on Nov 30, 2018
1 out of 5 starsMy order was somehow missed, i contacted the shop and they told me they would pay for fast 3 day shipping, well a couple weeks had gone by and i never received my item or even an email saying it’s been shipped. I contacted the shop again to ask if it’s been shipped and i had no response. This was a Christmas gift for my grandma and I’m very disappointed I did not get it.
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Alicia on May 3, 2018
5 out of 5 starsBeautiful lantern with personalized engraving, a perfect present for the occasion!
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Nancy on Apr 30, 2018
5 out of 5 starsBeautiful, meticulous handwork. This was a gift for our daughter and son-in-law's 7th wedding anniversary and it was received with enthusiasm!
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vicki on Jan 27, 2018
5 out of 5 starsBeautiful lantern ... looks even better in real life. Makes beautiful patterns on the wall and looks amazing in the evening when lit.
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dan007mnr on Oct 29, 2017
1 out of 5 stars7th Anniversary gift that never happened :( very disappointed with how this was handled from beg to ‘end’. Before coppercreationsbyme got sick, I was led to believe gift would be personalized and eta before Anniversary. Then just delay, delay, excuse, etc... over 1.5 months later I am learning there will be no virtue payoff through my (and my wife’s) patience. I’d suggest to be honest w yourself and I could have planned for an alternative gift vs leading one along this whole time. I’ll look for full refund to CC. I wish Elaine the best and a speedy recovery. First bad experience here in over 10 years. :(
Copper responded on Nov 4, 2017
I accept full responsibility for being unable to fulfill this order due to an unfortunate run of ill-health. The amount paid was of course fully refunded, my apologies again.
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Christopher on Aug 29, 2017
5 out of 5 starsIt was the perfect personalised anniversary gift for my wife who absolutely loved it. The detail on it was amazing
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Willosh on Aug 4, 2017
5 out of 5 starsAbsolutely delighted with it. Its looks fantastic in person and meant quite a lot given its symbolism.
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C. on Apr 28, 2017
5 out of 5 starsIt took some time to arrive. But once in my hands couldn t believe how beautiful it is. Sooooo happy :-) Super communication, great service great shop. Warm thxs :-)
About coppercreationsbyme
Self-taught coppersmith
Shop members
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Elaine
Owner, Maker, Designer
Hello! I am the face behind Copper Creations - designer, creator and lover of all things copper. I hope you like what you see in my shop and please do not hesitate to get in touch if you have any queries, Elaine
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Paypal Echeques take longer to clear and I will therefore wait for the cheque to clear before posting your item(s).
Shipping
Additional policies and FAQs
The lanterns are not toys and should not be given to children. Due to the nature of copper punching, there are sharp/rough edges inside the lantern. Please ensure you never leave a burning candle unattended.
GDPR Compliance:
The GDPR (General Data Protection Regulation) is a new, European-wide law that replaces the Data Protection Act 1998 in the UK. Copper Creations By Me is GDPR compliant. Any information provided by the customer at the point of sale is kept solely for my own tax purposes for the required amount of time as set by HMRC. Payment is via PayPal or Etsy who have their own GDPR statement according to your account with them.
Postage is via Royal Mail for the majority of sales however occasionally I use parcel companies. I will be required to provide them with your email address to notify you of delivery. Each parcel company and Royal Mail also have their own GDPR compliance statement.
All personal details are kept securely and never passed to anyone other than for postage and payment purposes, as above
Elaine