Copper Llama Studio

On Etsy since 2008

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!


Copper Llama Studio

1,000 Sales

copperllamastudio is taking a short break


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quality 9 shipping 34 customer service 25

Shop policies

Last updated on August 23, 2014
Thank you so much for stopping by my shop. Please contact me if you have any questions.

Accepted payment methods

Returns and exchanges
** Patterns are Non-Refundable** Due to the nature of the item, we will not refund any pattern purchases. Our prices are very low on patterns VS the time that was put into them.

*Refunds and Exchanges are made on defected items only. Buyer is responsible for returning item to me.
*Shipping is not refundable for any reason unless item is not as described.
*I am not responsible for damage done in transit.
*If an item is damaged in the mail you must file with USPS. I will not be held responsible.
*Insurance is always recommended but not required.
*Returns will not be accepted due to customs taxes, fees or duties

** PDF Patterns are NON-REFUNDABLE do to the nature of the item. **
I prefer PayPal, but will accept Money Orders and Personal Checks. Items will not be shipped until payment clears. Personal checks can take 7-10 business days to clear your bank.
*Items will be shipped out USPS within 3 business days of cleared payment.
*Shipping charges also include a small packing material cost.
*If priority/rush shipping is preferred, please contact me before you make payment and I will send you an updated invoice.
*I am NOT responsible for lost or missing packages. If you want insurance and tracking you must contact me before placing order so I can set up a new invoice for the sale.
*I only ship with insurance if you request it. If you would like to purchase insurance, send me a note and do not pay until I send you an updated invoice.

*I use recycled packaging for shipping. If recycled packaging offends you, please let me know.

*International Shipping: Most items are available for international shipping, please contact me before you purchase. Buyer is responsible for all fees associated with your countries shipping laws.

*Large custom order will be charged a 50% non-refundable amount. The remaining amount will be due when order is ready to ship. Custom orders do require additional time to fulfill.
I will send you photos of your order before shipping to get final approval.
Once shipped ALL custom orders are final, NO RETURNS ON CUSTOM ORDERS
Additional policies and FAQs
I am NOT responsible for USPS losing a package I send you unless you ask for insurance and tracking added to your order. Please email me prior to payment.