CopperMarmalade

WHERE PINS GET PERSONAL!

Middletown, Pennsylvania 6929 Sales On Etsy since 2011

5 out of 5 stars (1443)

CopperMarmalade

WHERE PINS GET PERSONAL!

Middletown, Pennsylvania | 6929 Sales

Shop owner

Contact

All Items

Sarah

Contact shop owner

Sarah

Announcement    ********SHOP UPDATES & VACATION DATES*******************************
Welcome to Copper Marmalade! Thanks so much for stopping by! Please feel free to message me with any questions you may have. If you don't see exactly what you're looking for please feel free to message me with a custom request. I am always adding new items so don't forget to favorite my shop and check back often!

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VACATION DATES:
8/14-8/18
I will be taking a much need break to spend time with my family before school starts. From August 14th- 18th I will away from my shop. My shop will remain open and any orders placed in that time will be filled the following week.(8/15).
I will be checking in periodically to answer questions or concerns. Thanks so much!

November 10th - 24th
**the shop will be closed from 11/10-11/24*** Additional information to follow.


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-Current processing time is approx. 1-2 weeks. (this does not include shipping times). If you need you need an order by a certain date please include date with your order or message me directly. I will try to accommodate if possible. Thanks you!

-Please note: I cannot guarantee the delivery of items by any certain delivery date. I will have every order out within 2 weeks of purchase but once shipped it depends on the shipping method you choose. Standard First Class estimates 3-5 days and the Priority estimates 1-3 days. USPS Is very accurate in their times however they only provide us with estimates so I cannot guarantee an actual delivery date.
*Overnight Express shipping is available upon request.

Please order early to receive your items in time. If have any questions or concerns about timing. Please don't hesitate to ask. My processing times vary week to week.

Announcement

Last updated on Aug 12, 2019

********SHOP UPDATES & VACATION DATES*******************************
Welcome to Copper Marmalade! Thanks so much for stopping by! Please feel free to message me with any questions you may have. If you don't see exactly what you're looking for please feel free to message me with a custom request. I am always adding new items so don't forget to favorite my shop and check back often!

*******************************************

VACATION DATES:
8/14-8/18
I will be taking a much need break to spend time with my family before school starts. From August 14th- 18th I will away from my shop. My shop will remain open and any orders placed in that time will be filled the following week.(8/15).
I will be checking in periodically to answer questions or concerns. Thanks so much!

November 10th - 24th
**the shop will be closed from 11/10-11/24*** Additional information to follow.


**************************************************
-Current processing time is approx. 1-2 weeks. (this does not include shipping times). If you need you need an order by a certain date please include date with your order or message me directly. I will try to accommodate if possible. Thanks you!

-Please note: I cannot guarantee the delivery of items by any certain delivery date. I will have every order out within 2 weeks of purchase but once shipped it depends on the shipping method you choose. Standard First Class estimates 3-5 days and the Priority estimates 1-3 days. USPS Is very accurate in their times however they only provide us with estimates so I cannot guarantee an actual delivery date.
*Overnight Express shipping is available upon request.

Please order early to receive your items in time. If have any questions or concerns about timing. Please don't hesitate to ask. My processing times vary week to week.

Reviews

Average item review
5 out of 5 stars
(1443)
See reviews that mention:
quality 128 shipping 170 customer service 162

About CopperMarmalade

Sales 6,929
On Etsy since 2011

Shop members

  • Sarah Alexander

    Owner

    My Moto: Coffee before pins | I love all things old and would "rather have the vintage version" | Kinda wish Hobby Lobby could be more like Supermarket Sweep | When I was 10 I had a really awesome pin collection. complete with my NKOTB pins!

Shop policies

Last updated on August 2, 2019
Welcome to Copper Marmalade! Here you'll find loads of hand pressed Pins, Magnets, Mirrors, and more! All of my designs can be personalized with any name or customized for any occasion. Please check back often as I list new items often and feel free to message me if you have any questions. Thanks for checking me out! You can also follow me on Facebook & Instagram: @CopperMarmalade

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Because most of my products are made to order, I do not offer returns or exchanges. I want all of my customers be happy so I will do whatever I can to make that happen.

DAMAGED PRODUCTS
If for any reason your products are damaged in transit from me to you, I am happy to send new products upon seeing a picture of the damage. I trust the USPS for the most part, but I understand that things happen

SPELLING ERRORS or INCORRECT DETAILS
If, for any reason, you receive products that do not reflect your information provided with your order, please let me know and I will ship new products to you within 1 business day. This is an extremely rare occurrence and I try my very best to operate with 100% perfection, but understand mistakes can and do happen and I am happy to correct any errors on my end right away.

I am not responsible for spelling errors provided to me. We will copy your information provided, so it's important to review your order details and let me know if there should be any changes within 1 business day of purchase.

*Please refer to Shipping policies for items arriving after a specific date.
Payment
Payment is due at time of purchase. I can not start any order until the payment has been processed through Etsy. Any unexpected fee's or taxes are customer's responsibility.
Shipping
All items being shipped in the continental US will be done through USPS 3-5 Day First Class Shipping& USPS 1-3 day Priority Shipping unless requested otherwise. Please message me prior to ordering if you need a faster shipping option. Please note that these times are just estimates. Due to unforeseen circumstances at the post office, your order may take longer than 3-5 days to arrive as this time range is not an absolute guarantee for first class mail or priority mail. Every order will receive a tracking number.

If you need your items faster than this, please contact me prior to ordering about expedited shipping.

If you need an item before a specific date, please let me know in advance. Rush fee's may apply. Please allow adequate time to process and ship your order. Once an item is shipped it is out of my hands. I am not responsible for delays or shipment problems that the USPS is experiencing. These can be addressed with the US Postal service directly.

If an item is damaged upon arrival please contact me immediately. I am happy to replace any item that is broken or incorrect. If a replacement is required it will be shipped within 1 business day.

Shipping rates quoted in our listings are for USPS First Class Ground within the US and International. The USPS quotes shipping time at 3-6 business days within the US, 7-10 business days to Canada, and 2-4 weeks for international delivery. Please note, these are note guaranteed ship times and are meant as a guideline only.

INTERNATIONAL CUSTOMERS

All items being shipped outside the US will be shipped First Class international Mail.

USPS does not guarantee these shipping times and typically, you may experience a significant delay

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. Sellers on Etsy are unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes. For that reason, Etsy does not hold sellers responsible for unexpected customs fees or taxes
Additional policies and FAQs
Being a wife and a mom, my life can get a little crazy. This shop is my full time job and I work tirelessly during the day to get your items out to you. In the evenings however, I spend time with my family and do "mom things" . I realize Etsy is a 24/7 shopping site and you may need to contact me. I will be available from 8am- 5pm (daily) for any questions or concerns you may have. Please feel free to contact me at any time, however I may not be able to respond until the following day.

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Contact Information:
Please feel free to contact me through the messages feature on my Etsy Shop. For security reasons, I do not currently receive or make phone calls. Please do not send me your phone number. If you have something urgent please send me a message. This is the quickest and fastest way to get ahold of me. I check in regularly and will get back to you as soon as possible.

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Why does processing take so long?

I know you're anxious to receive your items. I am the same way when I shop online. I am constantly checking the status of my orders, waiting patiently for my mail man. Believe me, I get it. I want you to know that I am AS excited as you are to get you your items! I can't wait till you see your pins!

Please know that I am so grateful for every one of my customers & orders. I try to treat each an every order with the attention and care it deserves. Often I am gratefully overwhelmed with custom or personalized orders. Which take a little extra time to create. I also want to make sure your items are carefully packaged. Most items will ship within a week however some orders make take up to 2 weeks to ship. This time varies from week to week so feel free to check in and see what out current processing time is. If your anxious and want to know the status of a pending order feel free to contact me! I'm always happy to answer any questions.


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PERSONALIZATION
Please leave the details of your personalized order in the box marked "add your personalization" at check out. Also, feel free to message me your information or ask questions by sending me a message directly. Im happy to help in any way I can.

To prevent any delays in the process, please be sure to include all information for personalized items at the time of purchase. Also, Please double check your spelling. Autocorrect sometimes changes what you typed. Please note, if I run in to any issues with your custom choices or special requests, there may be a slight delay with your order.

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- All of my items are made to order and may take 1-2 weeks to process.
-Please allow for slight variation, as these are handmade not factory made.
- Colors may vary on the pin to what you may see on your devices monitor. All screens are different and are set to different settings.
-Custom orders are always welcome. Please contact me prior to ordering. Additional fee's may apply.

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I try very hard to take pictures that are true to life. Customer satisfaction is very important to me and I will be happy to respond to any questions or concerns. Please message me if you are unsure of anything or would like to see a proof first. Proofs are always available and free.

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Copywrite Information...
You are paying for my time and effort spent creating your item. Any character images used in your custom design are free and not being sold. You are only being charged for the creation of the item itself. All copyrights and trademarks of the character images used belong to their respective owners and are not being sold. This item is not a licensed product and I do not claim ownership over the characters used. The copyright remains with their respective owners.

More information

Last updated on Dec 14, 2017
Frequently asked questions
Custom and personalized orders

Custom and personalized orders are always welcome in my shop. All of my designs can be mixed and matched (flowers, font, edges, etc.) If you would like to request something completely different please contact me. I'd love to help create exactly what your looking for!

Sizing details

I can create all of my designs come in 2.25" or 1"

When ordering 2.25" you may choose from pinback, flat-back, magnet-back, Clothing magnet, Compact Mirror, or bottle opener. Colored edge rings are only available on this size.

When ordering 1" magnets you may choose from pinback, flat back, magnet back or ponytail holder.

Care instructions

To clean: Each design is covered with a durable, cleanable mylar film. Wipe with a soft, non abrasive, damp cloth. Do not submerge.

*Mirrors are glass and will break if dropped. Handle with care.

Gift wrapping and packaging

Gift wrapping is available for an additional cost. Orders marked as a gift will be treated as one and will not include a receipt.

I like the look of one pin but the font on another, can I get them both?

Absolutely! All of my designs can be customized or "mixed and matched" if you will. Please message me prior to ordering.

I have an idea for a pin but I don't see anything that will work.

No problem! I'd love to help you create exactly what your looking for. Please Message me your ideas (overall look, wording, etc) prior to ordering and I'll create a few proofs for you to choose from.

My name is really long and I'm not sure it'll fit on across the pin.

When personalizing designs with names I can add any name or title. (Anastasia, Great Grandma Domenica) I know it's hard to find items with certain names. With that being said though, the longer the name/ title the smaller the letters will be in order to accommodate for the length. If you are unsure on how it would look please contact me and I will be happy to create a proof for you. You may consider using nick names or shortened versions.