Copper Tree Jewellery
coppertreejewellery's Shop Policies
Hello and welcome to my shop!
Copper Tree Jewellery started in 2010, although it's roots go much deeper and further back.
I hope you enjoy Copper Tree Jewellery.
CTJ accepts payments through PayPal, but you can also pay by credit card through PayPal even without an acccount (Just follow their prompts).
Payments will be received in full before the item(s) are shipped. If payment is not received within 3 days, CTJ will re-list the item(s) for sale.
Payment plans are an option on items over $50.00. Please send me a convo for more information if this is an option you would like to discuss.
CTJ ships with Canada Post.
CTJ recommends shipping with a tracking number and insurance. Within Canada this runs between $12-$18, to the United States, $25.
Anywhere else, we will send you a quote before shipping.
Please send me a message if you have any special requests regarding shipping.
Payments will be received in full before the item(s) are shipped.
Payment of any applicable duty and/or taxes are the responsiblity of the buyer.
Refunds and Exchanges
CTJ will offer refunds only if the item(s) have arrived damaged. You must notify CTJ within 2 days of receiving the items, and they must be returned immediately.
Shipping on returns are not covered by CTJ.
We do not offer exchanges.
Additional Policies and FAQs
No warranty/guaruntees on: stones or beads
One year warranty on elastics in stretch bracelets. I RECOMMEND STRETCH BRACELETS TO BE RESTRUNG EVERY YEAR OR TWO.
CTJ does not replace batteries in watches free of charge.
CTJ uses a mix of mediums. We strive to accurately inform you what each bead is made of.
Don't forget to leave feedback after your purchase! If you have a concern or questions about anything, please convo me.
Last Updated October 15, 2012