tooth fairy pillows, art roll-ups & embroidered burpies
cosmicthimble's Shop Policies
Hi and welcome to our boutique. We like to sew and do other fun stuff, so our inventory changes regularly. Everything you see here is handmade by us using the best quality materials with attention to detail. As our talents grow and change, so do the items we offer. Everything you see here is one-of-a-kind, though we can produce multiples that will be similar.
We accept payments via PayPal and credit cards.
We use the address in your PayPal to print shipping labels, so please make sure that your PayPal shipping address is correct and confirmed.
Orders are shipped within 3 business days of payment receipt. Let us know if you need a rush order and we'll do our best to accommodate. Extra shipping charges apply for rush orders.
We use the US Postal service and UPS. International orders are welcome, though additional shipping charges apply. Insurance is optional and available upon request. Please be aware that any customs duties and taxes are the buyer's responsibility.
Refunds and Exchanges
We will refund or exchange items if you are not satisfied with them. You can return an item provided you return it within 1 to 2 days of receipt. We will refund the full amount once we have received the item and have checked that everything is in order. Items must, of course, be unused and undamaged and the buyer is responsible for shipping costs. If an item is in worse condition than at the time of purchase or has been damaged, it is not possible to receive a refund. If you would like more information, please contact me.
------No returns on custom orders and sale items.-----
Additional Policies and FAQs
Please understand that colors may vary based on the calibration of your monitor.
Items are created in a smoke-free environment.
Personalization is available for almost all sewn products - please note that all personalized items are handmade after purchase, so please allow up to 3 additional days for such orders.
Buying as a gift? We are happy to ship directly to the recipient. Just let us know in the "notes to seller" section when you purchase your item(s).
Last Updated October 4, 2012