cosmorones' Shop Policies
Welcome to COSMORONES shop, thanks for stopping by.
In this section you'll find my shop policies.
At first I didn't know what to write here, but I've been selling some things :) and now I know what things should be written here for your safety and protection and mine.
Since its an international shop I only accept Pay pal payments.
If you have any questions about the price, the payment or anything, just contact me, it will be my pleasure to respond.
Payment is due within 24 hours of purchase.
Items are shipped within 2 business days of payment.
*********Please contact us if you are interested in wholesale purchases**************
I'm located in MEXICO.
Usually after you buy the item, it'll take me from 1 day to 2 days to ship the item.
All items ship worldwide in normal postal service REGISTERED (tracking number).
This is included in the shipping rate.
Your Package is trackable AFTER it has cleared customs in your country.
Normal Worldwide Estimated Shipping times: 11-15 business days
US Customs has applied more vigorous customs inspections since November 2010. This has sometimes (not always) increased shipping times from 15-20 business days for your items to reach you.(Not including Saturdays, Sundays and Public Holidays). Please plan accordingly.
We do not control shipping times or how long items take to clear at customs in your country.
Please, if you're going to buy more than one item contact me so I can manage to give you a special price on the shipping so you dont have to pay for both shippings. Of course if you're just paying for one shipping for one item is going to be the highest one.
----This is not an INSURANCE---with this you can track your package------
Refunds and Exchanges
If you are not satisfied with your order, items may be returned or exchanged within 5 days of receipt. Please note the shipping charges and paypal fees are nonrefundable. Please convo BEFORE returning your item.
Additional Policies and FAQs
Please let us know your problem before leaving Negative or Neutral feedback as we prefer to solve the problem with you. We endeavor to please all of our customers and provide the best service that we are capable of,it would be much appreciate for your patience in course of we are evolving and improving our shop
Last Updated April 19, 2012