CottonCocoon

Premium Cotton Bath, Beach, Kitchen Towels + Throws

Antalya, Turkey

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Can

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Can

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Quality 58 Shipping 67 Customer service 59

About CottonCocoon

Sales 1,902
On Etsy since 2012

Fascination

Once upon a time, Can (pronounced ‘Jan’) met Süleyman, and they got on extremely well. Can (designer and photographer) was fascinated by peshtemal towels, while Süleyman (who comes from a long line of Peshtemal weavers) was also fascinated by peshtemal towels. So, add one fascination to another, and what do you get?

Cotton Cocoon!

We’ve come a long way since then, having a lot of fun with color and technique.

It is a real pleasure for us to meet so many wonderful people from all over the world, and we have to say a big thank you to Etsy for this.

Shop members

  • Can

    Owner, Designer/Photographer, Shop Keeper

  • Süleyman

    Designer, Behind The Scenes Magician

  • Sarp

    Finance Dept

Shop policies

Last updated on August 3, 2017
Hello!

Cotton Cocoon brings you a selection of beautiful ethnic Peshtemal towels made from locally grown Turkish cotton and natural dyes. These Peshtemal towels are woven on Mediterranean village looms, with each household having their own distinctive designs and colour schemes that, together, form a Mediterranean Turkish style.

In comparison to the ‘Terry’ towel, the Peshtemal is lighter, less bulky when stored, absorbs the same amount of water, dries very quickly, is more economical to wash, and so much more versatile…

Once you’ve experienced using a Peshtemal, you’ll wish you’d never bought a ‘Terry’ towel!

Now, it is time to discover which one is your favourite!

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
★ My customer’s satisfaction is my first priority!

• To make sure they arrive safely at their destination, all items will be sent in a protected package.

• If your package is returned to me for reasons beyond your control, I'm happy to send it back to you IF you accept to pay the added shipping cost.

• I am sorry, but I am unable to accept refunds and exchanges.

★★★ IMPORTANT!!!! I send my packages via "REGISTERED EXPRESS" or INTER/UPS, both of which require a signature on delivery. Although I choose the safest and fastest postal shipping, there could be delays or tracking problems. If an item fails to arrive 6 weeks after shipping, please let me know, and I will make an official complaint to the Turkish Post Office to chase the package officially. But it takes time! Please don't worry about your item, YOU WILL RECEIVE EITHER YOUR PACKAGE or a refund IF the official complaint is accepted. I DON'T REFUND SHIPMENTS THAT ARE UNSIGNED FOR AND RETURNED TO ME. Thank you for your understanding and cooperation.
Payment
• I accept payments through Paypal and you can still use debit cards, credit cards or e-check even if you do not have a Paypal account.

• Payments should be made within 3 days of purchase.
You don't need to sign up to Paypal to use this service, and can pay directly through the site by credit card (e-check service).

• For instant PayPal payment: I'll send your item within 3 business days after payment.

• For PayPal e-check: I'll send the item after the payment clears.

• If your Paypal and Etsy addresses are different, PLEASE let me know which one is the correct one in "message to seller" box at check out.

Feel free to convo if you need extra time! I can “reserve” the item for you happily.
Shipping
• Shipping takes place on Monday to Friday via INTER/UPS or by Registered Express Air Mail within 3 business days of payment, unless otherwise stated by me. Please note that A SIGNATURE IS REQUIRED ON DELIVERY, so, please consider this when you give your shipment address. If the INTER/UPS option is required, please send me your telephone number as it is required for the INTER/UPS paperwork.

• Please send me a message if your shipping address is different.



• A unique Barcode number will be sent by convo after shipping has taken place, allowing the purchaser to follow the progress of their item using online track and trace services.

★ Average delivery time for INTER/UPS is 3-5 days for USA or 3-6 days anywhere else, and for post is 10-20 business days (weekdays only) to USA / Canada / Australia, and 7-10 business days to UK / Europe. Please note: Extra delays can be caused by customs of the receiving country. If there is an extended delay please contact me so that I may help tracing your package.

★ YOU CAN TRACK YOUR ITEMS through; Etsy, www.usps.com, www.track-trace.com/post (click on "Track with options" and then "Select your country"). Or, for INTER/UPS shipping go to http://inter.mngkargo.com.tr/, .

• I pack my items carefully, and do my best to make sure that they arrive at their destination in perfect condition.

• International customers are responsible for all taxes and duties associated with shipping after the item reaches their respective country.

• I use Registered Airmail or INTER/UPS to make sure my packages arrive their destination safely. My first aim is to keep my customers HAPPY. In case of damage, delay or loss caused by the postal services in Turkey, or of the destination country or in case of having difficulty of tracking your item please send me a message. I'll do my best. You may also get in contact with your local services by using the Barcode/Tracking Number supplied after the shipment while I'm dealing with my local postal service also if the problem originates here. I'll check these details online at my end and will let you know the information by return of your query.

• Please do make sure that your delivery address is correct. I’m not responsible for items not received due to an incorrect address provided, or the receiver not acting on time to any delivery notices left by the local postal/parcel service or INTER/UPS. If your package is returned to me for this reason, I'm happy to send it back to you if you accept to pay the additional shipping cost, BUT I DO NOT REFUND ITEMS THAT HAVE BEEN UNSIGNED FOR AND RETURNED TO ME - it is the buyer's responsibility to make sure that there is someone at the receiving address to sign for the item!

• If your order (for reasons of size, bulk or urgency) requires another method of delivery, please contact me via Etsy Convo before placing your order.
Additional policies and FAQs
• Items can be 'reserved' easily by contacting me by convo.

Thank you for your interest