I have a very liberal exchange policy. If it doesn't work for you, I'll gladly exchange it for something that does. :-)
Please let me know within 24 hours of receipt. Shipping back to me is your financial responsibility and it MUST be insured.
I will not give a refund or exchange untill the item has come back to me.
If you don't see anything you like in my shop at the time, I will issue you a gift certificate or refund for the amount, less s/h.

If your item(s) are lost or damaged in shipping... without insurance, I'm sorry. Please consider insuring. It's such a small amount to spend for a huge piece of mind.
The only sale that is final is a custom order. I am in constant contact with you throughout the construction process with lots and lots of pictures. At delivery you'll be sure to love the final product.

I accept paypal and money orders.
Please make sure your payment is sent within 3 days of your purchase.
When making a quilt, I usually take the first three days to draw out the pattern and collect the fabrics. If you must cancel, please contact me within that time. After that, I will have purchased the materials and your quilt has been started.

I exclusively use USPS. Your purchase will be on it's way in 1-3 business days after payment has been recieved.

I recommend(REALLY recommend)insuring your package. It's just an additional $2.00 for value up to $200.00!

***INTERNATIONAL BUYERS*** Priority shipping is the best and get's to it's destination usually in 7-10 days(depending on the destination). I know it's expensive, but I have no control over the costs charged to me. If you decide to ship with first class...which is posted in my listings....please note that customs may hold your package for 30 days or longer. Please contact me for priority upgrade pricing.

A notice is sent when your package is on the way...complete with tracking.

I LOVE to do custom work! My favorite was a mom that saved her daughters baby clothes. We incorporated the fabrics from all those little outfits into a quilt for her that marked all the special firsts in her life.

Custom order bed quilts will take 6-16 weeks to finish and ship out to you, depending on the size and detail. My policy for a custom order is full payment up front. I'll contact you during the construction of the quilt, through convos here on Etsy or personal email, with lots of great pictures and up-dates, giving you the opportunity to make any adjustments.

I am limited to the number of custom quilts I can create in a year. Please contact me to reserve a space for YOUR special quilt.