coucoumadame

Vintage German Porcelain

58 Sales

coucoumadame

Vintage German Porcelain

58 Sales On Etsy since 2009

0 out of 5 stars
(37)

coucoumadame is taking a short break

Loading
coucoumadame

Contact shop owner

coucoumadame

Reviews

No reviews in the last year

Anonymous on Nov 23, 2011

5 out of 5 stars
Verified purchase

So beautiful. Very fast shipping and great customer service. nThanks a lot.

Anonymous on Sep 8, 2011

5 out of 5 stars
Verified purchase

I'm so happy with my order. Thanks for the careful packaging and quick shipping.

Anonymous on Sep 8, 2011

5 out of 5 stars
Verified purchase

I love it! Great quality. Thank you!

Anonymous on Sep 8, 2011

5 out of 5 stars
Verified purchase

Beautiful vase! Thanks for the great communication & keeping me posted about my order!

Anonymous on Apr 24, 2011

5 out of 5 stars
Verified purchase

so perfect! thank you.

View all 37 reviews

Shop policies

Last updated on February 6, 2011
Hi! Welcome to Coucou Madame! Here you'll find the shop policies. I hope to make your purchase at Coucou Madame as easy and straightforward as possible, so please be sure to read the payment and shipping policies before you purchase. If you have any questions about any of the items, payment, or shipping, please feel free to convo me!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Check
Payment
Coucou Madame prefers all payments to be made via Paypal. All payments must be made within 3 days of purchase, otherwise I reserve the right to relist the item. If you are unable to pay within 3 days and need an extra day or two, please contact me so I at least know that the payment will be coming.

If you must pay with check, please let me know ahead of time and please note that it will take longer to receive your purchase.

If you are ordering from within Europe, bank transfers are also accepted. Please contact me and I will send you the details.
Shipping
Upon confirmation of payment, all orders will be shipped out within 5 days of purchase. If you need the item more quickly, please let me know and I will do my best to expedite the shipping out date.

Coucou Madame ships from within the United States.

I am very happy to ship outside the U.S., please just note that customers will be responsible for any additional fees, taxes and duties.

**Very important** please note that all items will be shipped uninsured unless otherwise requested by the customer. (see refunds and exchanges for more details)
Refunds and Exchanges
All vintage items are FINAL SALE. I will certainly do my very best to pack your item very well so that it gets to you in one piece. Even so, it is up to the customer to request insurance for shipping purposes and Coucou Madame will not be responsible for any damages or losses. So please be sure to ask for insurance if you have any doubt or fear.

For HANDMADE items: If you are for some reason not satisfied with your handmade purchase, please let me know within 3 days of purchase for a refund or store credit. Please note that the customer will be responsible for shipping costs when returning a handmade item.
Additional policies and FAQs
Please note, because the vintage items have been used, (especially the vases), I have tried very hard to clean the INSIDES of them to the best of my ability. Some of them, however, may show signs of use on the inside, which is usually by no means visible from the outside (especially if there are flowers in the vase). Please be aware that some brown spots/signs of use may be visible on the inside of a vintage item.

RESERVE POLICY: I will be happy to reserve items for up to 48 hours!

If you have any questions about any of the items or any of the above policies, please feel free to convo me!