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CountingBunnies

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Shop policies

Last updated on February 4, 2011
Welcome to Counting Bunnies...Handmade Children's Items That Inspire Imagination!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Counting Bunnies always wants our customers to be happy with their purchases. Please contact us within 14 days if you are not satisfied and we will do our best to resolve any concerns that you have. If there is a return it needs to be within 30 days of the purchase date.Counting Bunnies is not responsible for return shipping unless an error was made (wrong item) on our part.
Payment
Payments accepted are: Personal Check, money order, PayPal
If you pay via money order, we must receive it before we will ship. If you pay via personal check, check must clear bank before we will ship. I can also accept credit cards via another method, you must convo me if this is needed.
Please make payments within 3 days (or contact regarding payment)
Important* Paypal and Etsy "ship to" address must match.
Shipping
Most items are shipped within 48 hours unless I have contacted you to say otherwise. On occasion, life gets in the way and it takes longer, but you will be notified if this is the case. If you have special time requirements, please let me know. Most items are shipped via USPS. If you require upgrade or wish to purchase insurance please let me know at time of payment in details section. My shipping charges are specifically calibrated to include shipping fees as well as packaging materials and other costs inherent to shipping products. While other merchants include these expenses within the item cost, I charge the true total cost of shipping to keep my item prices consistent for internet buyers as well as local clientelle.