CountryColour

'Unique and Classic Designs'

Wales, United Kingdom | 28 Sales

CountryColour

'Unique and Classic Designs'

Wales, United Kingdom 28 Sales On Etsy since 2015

5 out of 5 stars (7)

Announcement   'Welcome to Country Colour'.

We hope you enjoy browsing our products.
Thank you very much for taking the time to visit our online shop.

Announcement

Last updated on Mar 27, 2018

'Welcome to Country Colour'.

We hope you enjoy browsing our products.
Thank you very much for taking the time to visit our online shop.

Country Colour

Contact shop owner

Country Colour

View all 42 items

Reviews

Average item review
5 out of 5 stars
(7)
See reviews that mention:
shipping 3 customer service 2
View all 7 reviews

About

'Unique British Designs'

Welcome to Country Colour.

Driven by a love of beautiful things. We pride ourselves in producing beautifully illustrated imagery based on our own original artwork. We offer a variety of products ranging from greeting cards, Giclee prints, home wares etc.

Shop members

  • Country Colour

    Owner

Shop policies

Last updated on March 9, 2019
Welcome to Country Colour on Etsy.

Driven by a love of beautiful things. We pride ourselves in producing beautifully illustrated imagery based on our own original artwork. We offer a variety of products ranging from greeting cards, Giclee prints, home wares etc.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
In the event an item is damaged or lost, we will require notification and the item returned to us within 14 days and a refund/exchange will be issued. Alternatively if you prefer, please provide a photograph of the damaged item.

*Unfortunately we cannot refund the price of the postage and we cannot be held responsible for items lost in the return post.*

If you have any queries with regards to refunding or exchanging any items, please don't hesitate to get in touch.
Payment
We happily accept payment via all major credit cards (through Etsy and PayPal)
as well as PayPal payments.

*Please note you do not need a PayPal account to do this.*

When you checkout, click the pay by PayPal option & you will be forwarded to a secure page. This will give you the option (on the left hand side) to pay using your debit or credit card.
Shipping
Country Colour will ship within three working days, once funds have cleared. In the event of any delay, we will email to let you know with the option to cancel.

Shipping to Europe takes approximately 3-5 business days, once funds have cleared. (This very much depends on your countries postal service).

Shipping to the US takes approximately 4-7 business days, once funds have cleared.

Australia, Canada, New Zealand etc. approximately 7-10 days, once funds have cleared.

To keep costs down we ship international airmail, which unfortunately has no tracking. If you would like your item tracked, please let us know before you place your order so we can advise you of the extra cost.

When ordering any of our slate products, Mache hearts, etc. They will be securely bubble wrapped and then placed in secure packaging.

Our prints when posted to you will be sandwiched between two reusable corrugated sheets, protected in a cello sleeve and then sealed in protective packaging.

Greeting cards will be packaged in a similar manner, with bubble mailers and a stiffener to prevent bending.

We make every effort to ensure your products arrive to you in a pristine condition.

*Please note that shipping costs cover, packaging and postage.*
Additional policies and FAQs
Wholesale enquiries to be directed to sales [!at] countrycolour.com
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from Country Colour, contact Country Colour, or otherwise use our services through Etsy.com or it's related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about it's privacy practices.

1) Personal information we collect.
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide us), your name, email address, postal address, payment information, and the details of the product that you're ordering. You may also choose to provide us with additional information (for a custom order for example), if you contact us directly.

2) The legal bases we rely on to collect, use, and share personal information.
Why we need your information and how we use it.
We rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide our services, such as using your information to fulfil your order, to settle disputes, or to provide customer support.
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law: and
as necessary for the purposes of our legitimate interests if those legitimate interests are not overridden by your rights or interests, such as:
1) Providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy Terms of Use.

3) The Third Parties with whom we share personal information.
Information Sharing and Disclosure Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security or technical issues; or (d) protect the rights, property, and safety of our customers or others.

4) The Length of time we keep Personal Information.
Data Retention.
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your transaction data for the following time period 5 years.

5) Our buyers' rights regarding use of their personal information and contact details.
Your Rights.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases described below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, Restrict, Delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us.
For purposes of EU data protection law, we, Country Colour, are the data controller of your personal information. If you have any questions or concerns, you may contact us at countrycolour [!at] btconnect.com Alternately, you may mail us at:

Units 1 & 2, Glen Usk House, Tidenham, Nr Chepstow, Monmouthshire NP16 7JF

*If a customer contacts you to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or request that the customer send a request directly to Etsy.