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countryprim's Shop Announcement

Use coupon code SPRING2015 for a 10% discount when ordering from my shop! Current time to get a new order made and ready to ship is 2 to 3 business days. If you are sending your wreath as a gift, I would be happy to include a card with a message to your special someone. Include this info when you order in the note to seller section. Dimensions of all items are in the items description. PLEASE read the dimensions listed and measure your space to make sure you order the correct size for your needs. I measure as I make wreaths/baskets to insure the size is accurate.

Thank you for visiting my shop where I design, create and ship everything myself. Order from me and I will be the one designing, making, packaging and shipping your wreath or basket. Affordable prices, quality product and dependable service!

Unless an item says Ready to Ship in the title, it is made to order. If an item says READY TO SHIP in the title, it will ship from me in 1-2 business days. All orders are shipping within the time frame promised in your email that I sent to you after your order was placed. If you have any questions, please contact me :)

Thank you to all my wonderful customers for a very busy winter and spring 2015, I appreciate you all! If a wreath is pictured with a monogram letter it is included. If there is not a monogram letter shown in the picture, I can usually put one on most wreaths for an additional 10.00. Contact me if you would like to order a wreath with a monogram letter.

Wreaths that say Ready to Ship in the description will ship by UPS in the next business day or 2. Otherwise it will be made to order. Check the top of this announcement for the current turn around time needed to get an item made and ready to ship. Your business and kindness is appreciated more than I can say

I usually don't put a wire loop on the back of wreaths, but will be happy to do so if it is requested when the purchase is made. If the wreath is shown with a ribbon hanger, it is included. If you want to add one to a wreath that doesn't show one, contact me before ordering.

My wreaths and baskets all come shipped in nice boxes that you can also use to store it when it is not being displayed. I try to do my supply shopping wisely, so I can offer the lowest price possible every day to my customers. Also, I include a measurement of the wreath or basket, so you can measure your space to make sure it will fit perfectly. Twig wreaths are measured from twig tip to twig tip. I will not ship a wreath that I wouldn't proudly display on my own door :)

I make all my wreaths and door baskets myself in my smoke free home. Stop back often and check out my new items. I hope you enjoy what I have to offer. Come back soon!

New to Etsy? Here's a great guide to help you with your first purchase: http://www.etsy.com/help_guide_checkout.php

If you have any problems with ordering, or any questions you can start a conversation (sort of like an email through the etsy site) by clicking "contact" which is on the far left side of my shop home page in the Shop Owner section. I still learn something new everyday here at etsy :)

countryprim's Shop Policies

Welcome

Welcome, and thanks for checking out my shop. I hope you stop by often! Please check my shop announcement on my first page for current up to date shipping times.

Payment

I accept credit cards through etsys Direct Checkout, Paypal and money orders. Payment is required at time of checkout unless you have contacted me first and make other arrangements. If payment is not made I will have to relist the item back in my store. If you are in Hawaii, or Alaska or have a military address, contact me first and I will have to figure out what the shipping cost will be. If you live in Michigan, I am required to collect Michigan sales tax.

New to Etsy? Here's a great guide to help you with your first purchase: http://www.etsy.com/help_guide_checkout.php

Payment made by Paypal...not a member of paypal? Credit cards are welcome too - You don't need a Paypal account to pay for your order through Paypal. Click the payment button and it will give you the option to pay with credit card without signing up for a Paypal account.
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746

Shipping

We usually ship your item(s) via UPS depending on your location. Sometimes I will have to ship by US postal service if you have a military address or are in HI or AK. I will usually ship your item(s) within 2 to 4 business days of receiving your payment. However, during high sales volume times I will put a message on the first page of my shop if I am very busy with orders and it will take longer for me to make your wreath. So please check the top of my first page announcement for current shipping times. I will notify you by email once your order has shipped and give you the tracking info. Usually once your item has been shipped it should take no more than 2 to 4 business days (if sent UPS) for you to receive it. I will carefully package your item(s).

If your package is to be shipped to Hawaii, Alaska or to a military address, contact me first so I can figure out what the shipping will be.

Refunds and Exchanges

If there is any problem with an item, let me know as soon as you receive it and we will work it out. I want you to be happy with your purchase. If you want to return something, notify me first and the item must be shipped back within 5 days from the day you received it, and in the same condition. If you have made any changes to the item it is not returnable. Any shipping fees will not be refunded and are the responsibility of the buyer. Seasonal wreaths are not returnable after the season is over.

Additional Policies and FAQs

I do not recommend exposing any artificial flowers or berries to direct rain or sunlight and if you choose to do this I can not be responsible for any damage. Berry wreaths especially cannot get damp or wet. Store your wreath in a dry location when not being displayed. Also, I do not recommend placing your wreath between a glassed in storm door and house door during hot or very warm weather. It can get very, very hot between the doors, especially if the sun shines on your door, the hot glue could possibly start to soften. It's not a problem during cool weather.

Please read the items description and measurement information to insure you are buying the correct size for your needs.

All international shipment custom's and import duties and fees are the responsibility of the buyer. Each country has their own, and I can not know all of the different fees. As a buyer you need to acquaint yourself with your own countries duties and fees.

Last Updated April 8, 2015