CURRENT PROCESSING TIME IS 2 to 3 BUSINESS DAYS
countryprim's Shop Policies
Welcome, and thanks for checking out my shop. I hope you stop by often! Please check my shop announcement on my first page for current up to date shipping times.
I accept credit cards through etsys Direct Checkout, Paypal and money orders. Payment is required at time of checkout unless you have contacted me first and make other arrangements. If payment is not made I will have to relist the item back in my store. If you are in Hawaii, or Alaska or have a military address, contact me first and I will have to figure out what the shipping cost will be. If you live in Michigan, I am required to collect Michigan sales tax.
New to Etsy? Here's a great guide to help you with your first purchase: http://www.etsy.com/help_guide_checkout.php
Payment made by Paypal...not a member of paypal? Credit cards are welcome too - You don't need a Paypal account to pay for your order through Paypal. Click the payment button and it will give you the option to pay with credit card without signing up for a Paypal account.
We usually ship your item(s) via UPS depending on your location. Sometimes I will have to ship by US postal service if you have a military address or are in HI or AK. I will usually ship your item(s) within 2 to 4 business days of receiving your payment. However, during high sales volume times I will put a message on the first page of my shop if I am very busy with orders and it will take longer for me to make your wreath. So please check the top of my first page announcement for current shipping times. I will notify you by email once your order has shipped and give you the tracking info. Usually once your item has been shipped it should take no more than 2 to 4 business days (if sent UPS) for you to receive it. I will carefully package your item(s).
If your package is to be shipped to Hawaii, Alaska or to a military address, contact me first so I can figure out what the shipping will be.
Refunds and Exchanges
If there is any problem with an item, let me know as soon as you receive it and we will work it out. I want you to be happy with your purchase. If you want to return something, notify me first and the item must be shipped back within 5 days from the day you received it, and in the same condition. If you have made any changes to the item it is not returnable. Any shipping fees will not be refunded and are the responsibility of the buyer. Seasonal wreaths are not returnable after the season is over.
Additional Policies and FAQs
I do not recommend exposing any artificial flowers or berries to direct rain or sunlight and if you choose to do this I can not be responsible for any damage. Berry wreaths especially cannot get damp or wet. Store your wreath in a dry location when not being displayed. Also, I do not recommend placing your wreath between a glassed in storm door and house door during hot or very warm weather. It can get very, very hot between the doors, especially if the sun shines on your door, the hot glue could possibly start to soften. It's not a problem during cool weather.
Please read the items description and measurement information to insure you are buying the correct size for your needs.
All international shipment custom's and import duties and fees are the responsibility of the buyer. Each country has their own, and I can not know all of the different fees. As a buyer you need to acquaint yourself with your own countries duties and fees.
Last Updated April 8, 2015