CoutureCraftSupply
Star Seller.
This seller has a history of 5-star reviews, shipping on time, and replying quickly when they got any messages.
Announcement
5% off on $5+ purchase: use code COUPON5
10% off on $20+ purchase: use code COUPON10
15% off on $50+ purchase: use code COUPON15
20% off on $100+ purchase: use code COUPON20
***Discount is on item total, before shipping
Announcement
5% off on $5+ purchase: use code COUPON5
10% off on $20+ purchase: use code COUPON10
15% off on $50+ purchase: use code COUPON15
20% off on $100+ purchase: use code COUPON20
***Discount is on item total, before shipping
Items
Featured items
All Items
Reviews
About CoutureCraftSupply
Couple combines passion to solve a problem and build a business together.
Couture Craft Supply is a shop created by Johnny & Rach. We are a married couple that values family and most importantly time with family.
In our first year of marriage we were looking for ways to spend more quality time together, especially as other demands and commitments were building up.
We both had different ideas of quality time, but one thing we both love is business. When we did spend time together, we watched the TV show "Shark Tank", had conversations about businesses in the news and often found ourselves spending Friday nights working on various business projects together rather than going out.
So, we decided to combine our goal of spending more time together and our shared passion for business by developing Couture Craft Supply. Working on the business together is creating more time for us to spend together while doing something we love.
Here we are now striving to build a high quality, online craft supply store where people can easily shop and find what they are looking for. All while getting the products they buy in a timely manner at a great low price.
Share the journey with us and come back often to our etsy shop and our online shop http://www.couturecraftsupply.com. Thank you for your support and business.
Johnny & Rach
Couture Craft Supply
Chapter 2
My name is Debbie, Rachel is my daughter and John is my son-in-law. I have taken over Rachel and John's craft supply shop so that they can have more time to continue expanding their business. They have such a great story about how they started that I really don't want to tell my story instead of theirs so I'll tell mine in addition to theirs.
My goal is to continue to offer quality craft supplies in a professional manner. I love all things crafts. I have probably tried every craft out there from sewing to woodworking. I love all the beautiful products I sell in my shop and it gives me joy to send my customers supplies that will eventually create something equally beautiful.
Thank you for your continued support of my little business
Debbie
Shop members
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Debbie
Owner
Shop policies
We want to help make your creative design ideas take shape and understand you want to start creating your projects and ideas as soon as possible, so we expedite order processing by getting your order in the mail within 24 hours of purchase.
We also strive to keep items in stock. Trust us we know how it feels when you go to a certain place and sometimes multiple places and can't find what you're looking for because it is sold out.
Thank you for the support of our shop and come back soon as new items, deals and coupons pop up from time to time!
Rach & Johnny
CoutureCraftSupply
Accepted payment methods
Returns and exchanges
I gladly accept exchanges
I don't accept returns or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
We DO NOT accept returns. ALL SALES ARE FINAL. Exchanges may be made within 5 days of receipt. Items returned must be new, unworn, and undamaged for refund. Refund will not include shipping costs.
If your item is broken or faulty you have 5 days of receipt to report the damaged item. We will send a replacement or refund your order.
If your item arrives damaged or incorrect please contact us and we will work to correct the issue.
Items may have slight color variations from photos.
We have no control over the USPS system, transit or operations, however, we will try to work with you to rectify shipping issues. In the unlikely event that your item is lost or damaged by USPS please contact your local post office. You can always add insurance to your order at checkout.
EXCHANGES: if the buyer would like to exchange an item the buyer is responsible for return shipping charges. AFTER the returned item(s) are received by the seller then the seller will pay shipping on replacement items.
COUPON CODES:
Coupon codes vary from time to time, you must use your code at the time of purchase. We cannot refund or re-credit after the transaction is complete.
If you have any questions please feel free to send us a message or e-mail us directly at couturecraftsupply [!at] gmail.com
Payment
We accept PayPal and all major credit cards through Etsy Direct Checkout. All e-Check payments through PayPal must clear before we process your order. E-Checks may take 5 days or more to clear from your bank.
TAX:
Texas residents will be charged sales tax at checkout.
CANCELATION:
You can cancel an order within 12 hours of payment, however once your order has been packaged and shipped we can not accept cancellations or refunds.
Shipping
All domestic orders will ship either USPS First Class Mail, Priority Mail or Express Mail.
First Class Mail shipping averages 3-5 days - insurance can be added for an additional fee
Priority Mail shipping averages 1-3 days - comes with $50 postal insurance
Express Mail shipping averages 1-2 days - comes with insurance
These shipping day averages are not a guarantee. WE ARE NOT RESPONSIBLE FOR LONGER TRANSIT TIMES DUE TO USPS ERRORS. Transit times vary city to city and can vary due to holiday volume or natural disasters. WE HAVE NO CONTROL OVER TRANSIT ONCE IT LEAVES OUR FACILITY AND ARE NOT RESPONSIBLE FOR LOST OR DELAYED PACKAGES.
You will receive a tracking number in a separate email once your order has shipped.
INTERNATIONAL SHIPPING:
We ship internationally by USPS FIRST CLASS MAIL. This is the most affordable method of delivery, however it DOES NOT come with tracking or insurance. YOU are responsible for TAXES & DUTIES in your country. You may add tracking by upgrading your shipping to priority or express. WE HAVE NO CONTROL OVER TRANSIT TIMES, CUSTOMS OR DUTIES. WE CANNOT CHANGE OUR DUTY FORMS SO PLEASE DO NOT MESSAGE ASKING.
Transit times vary for international orders depending on your country. In most cases transit varies from 2-4 weeks. Again, WE HAVE NO CONTROL OVER TRANSIT ONCE IT LEAVES OUR FACILITY AND ARE NOT RESPONSIBLE FOR LOST OR DELAYED PACKAGES.
TRANSIT TIMES AND ITEMS:
We ship all items in 1-4 business days. Average transit times are the following:
3-5 days for US Customers
2-4 weeks for International
Times vary based on holidays and busy seasons. These are not guaranteed transit times.
Your package will be carefully wrapped and protected for transit however, WE ARE NOT RESPONSIBLE FOR LOST PACKAGES OR LATE/DELAYED USPS TRANSIT TIMES. We suggest to add insurance to your order if the package is lost or stolen.
RETURNED SHIPMENTS:
We will not refund an order sent to the incorrect address. You are responsible for entering the correct address at checkout and are therefore responsible for payment of all shipping and processing fees that apply to us to reship your items to the correct address.
Additional policies and FAQs
**WARNING** PLEASE MAKE SURE TO NEVER EVER TO LEAVE A CHILD UNATTENDED AND/OR SLEEPING WHILE THEY ARE WEARING HEADBANDS, HAIR TIES AND/OR ANYTHING WITH SMALL PARTS THAT MAY CAUSE A CHOKING HAZARD. BUYER ASSUMES ALL RESPONSIBILITY. BUYER ASSUMES RESPONSIBILITY OF MATERIALS DELIVERED ONCE RECEIVED**
COPYRIGHT:
Photos and descriptions of items are property of Couture Craft Supply and its owners. Any photos and/or descriptions used without permission of Couture Craft Supply and/or its owners could be infringing on copyright and trademark laws and may be reported to Etsy and likely be contacted by our attorney. DO NOT STEAL pictures or copy designs created by Couture Craft Supply and its owners.