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coutureflower

Couture Flower

Roanoke, Texas · 21605 Sales

coutureflower

Couture Flower

Roanoke, Texas 21605 Sales On Etsy since 2011

5 out of 5 stars
(5872)

Shop owner

Rachel

Contact

Announcement   "Like" Couture Flower on Facebook and follow @coutureflower on Instagram to stay up to date on the latest products and for exclusive coupon codes.

Announcement

Last updated on Nov 29, 2016

"Like" Couture Flower on Facebook and follow @coutureflower on Instagram to stay up to date on the latest products and for exclusive coupon codes.

Rachel

Contact shop owner

Rachel

View all 441 items

About

How Couture Flower Blossomed

The idea of Couture Flower started while Rachel was planning her wedding. It started out with handmade fabric flowers as wedding accessories. The shop continued to blossom with new products, including Flower Girl dresses, tutus, Children's Accessories, and Hair Ties. As life progressed, so did the shop. When Rachel was pregnant with her baby girl she starting adding more and more baby items. She loves creating fun and unique items for her daughter, Mila, and using her as inspiration for new products.

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Shop members

  • Rachel

    Owner, Designer

    Rachel attended Texas Christian University where she studied Fashion Merchandising. After graduation, she spent many years working in the fashion industry, which ultimately lead to her opening her own Etsy shop.

  • John

    Co-Owner

  • Madison

    Production, Shipping, Photographer

  • Kim

    Production

  • Christie

    Shipping

  • Mackenzie

    Production

  • Debbie

    Production

  • Reyna

    Production

  • Andrea

    Photographer

Shop policies

Last updated on January 21, 2016
Welcome to Couture Flower!

OUR STORY:
Our founder, Rachel has always loved 2 things: fashion and crafting. She loves creating one of a kind pieces and watching her visions come to life.

Rachel has a small obsession with headbands, hair trinkets and adorable baby outfits so she decided to create her own unique designs. This was the start of Couture Flower in 2011 and the shop continues to grow and add more and more adorable items!

BY VISITING COUTURE FLOWER AND ORDERING FROM COUTURE FLOWER YOU AGREE TO ALL COUTURE FLOWER POLICIES.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
PAYMENT:
We accept PayPal and all major credit cards through Etsy Direct Checkout. All e-Check payments through PayPal must clear before we process your order. E-Checks may take 5 days or more to clear from your bank.

TAX:
Texas residents will be charged sales tax at checkout.

CANCELATION:
You can cancel an order within 12 hours of payment, however once your order has been packaged and shipped we can not accept cancellations or refunds.
Shipping
SHIPPING:
All domestic orders will ship either USPS First Class Mail, Priority Mail or Express Mail.
First Class Mail shipping averages 3-5 days - insurance can be added for an additional fee
Priority Mail shipping averages 1-3 days - comes with $50 postal insurance
Express Mail shipping averages 1-2 days - comes with insurance

These shipping day averages are not a guarantee. WE ARE NOT RESPONSIBLE FOR LONGER TRANSIT TIMES DUE TO USPS ERRORS. Transit times vary city to city and can vary due to holiday volume or natural disasters. WE HAVE NO CONTROL OVER TRANSIT ONCE IT LEAVES OUR FACILITY AND ARE NOT RESPONSIBLE FOR LOST OR DELAYED PACKAGES.

You will receive a tracking number in a separate email once your order has shipped.

INTERNATIONAL SHIPPING:
We ship internationally by USPS FIRST CLASS MAIL. This is the most affordable method of delivery, however it DOES NOT come with tracking or insurance. YOU are responsible for TAXES & DUTIES in your country. You may add tracking by upgrading your shipping to priority or express. WE HAVE NO CONTROL OVER TRANSIT TIMES, CUSTOMS OR DUTIES. WE CANNOT CHANGE OUR DUTY FORMS SO PLEASE DO NOT MESSAGE ASKING.
Transit times vary for international orders depending on your country. In most cases transit varies from 2-4 weeks. Again, WE HAVE NO CONTROL OVER TRANSIT ONCE IT LEAVES OUR FACILITY AND ARE NOT RESPONSIBLE FOR LOST OR DELAYED PACKAGES.

TRANSIT TIMES AND ITEMS:
We ship all items in 1-4 business days. Average transit times are the following:
3-5 days for US Customers
2-4 weeks for International
Times vary based on holidays and busy seasons. These are not guaranteed transit times.

Your package will be carefully wrapped and protected for transit however, WE ARE NOT RESPONSIBLE FOR LOST PACKAGES OR LATE/DELAYED USPS TRANSIT TIMES. We suggest to add insurance to your order if the package is lost or stolen.

RETURNED SHIPMENTS:
We will not refund an order sent to the incorrect address. You are responsible for entering the correct address at checkout and are therefore responsible for payment of all shipping and processing fees that apply to us to reship your items to the correct address.
Refunds and Exchanges
RETURNS:
Each piece is handmade and one of a kind. No two creations are exactly the same so please remember there may be slight variations from photos.

We DO NOT accept returns. ALL SALES ARE FINAL. Exchanges may be made within 5 days of receipt. All custom made orders are non exchangeable. Items returned must be new, unworn, and undamaged for refund. Refund will not include shipping costs.

If your item is broken or faulty you have 5 days of receipt to report the damaged item. We will send a replacement or refund your order.

We will NOT refund your order due to USPS shipping errors or mistakes. We have NO control over the USPS system, transit or operations therefore can NOT claim responsibility for their mistakes. You can always add insurance to your order at checkout.

COUPON CODES:
Coupon codes vary from time to time, you must use your code at the time of purchase. We cannot refund or re-credit after the transaction is complete.

If you have any questions please feel free to send us a message or e-mail us directly at coutureflower [!at] gmail.com
Additional policies and FAQs
Please note: Accessories may contain small pieces. We take extra care to ensure they are secure, however there is always a chance they could detach. Adult supervision is required when a child is using or wearing the accessories.

**WARNING** PLEASE MAKE SURE TO NEVER EVER TO LEAVE A CHILD UNATTENDED AND/OR SLEEPING WHILE THEY ARE WEARING HEADBANDS, SASHES, HAIR TIES AND/OR ANYTHING WITH SMALL PARTS THAT MAY CAUSE A CHOKING HAZARD. BUYER ASSUMES ALL RESPONSIBILITY**

COPYRIGHT:
Photos and descriptions of items are property of Couture Flower and its owners. Any photos and/or descriptions used without permission of Couture Flower and/or its owners could be infringing on copyright and trademark laws and may be reported to Etsy and likely be contacted by our attorney. DO NOT STEAL pictures or copy designs created by Couture Flower and its owners.