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coutureholic

COUTURE HOLIC

66 Sales

coutureholic

COUTURE HOLIC

66 Sales On Etsy since 2010

0 out of 5 stars
(18)

Announcement   WELCOME TO COUTURE~HOLIC---Home of the Original Hair Costumes!

Its that wonderful time of year again to dress up and get wild! From now until 10/31/13 please take 15% off your entire order, custom or ready to ship items with this coupon HALLOWEEN15

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Each garment you see here in this shop is hand made with the upmost care and dedication. For custom orders I create a pattern for each piece based on standard size and measurements of the customer. After that is done then the piece is put together and revised carefully for imperfections and adjusted accordingly.

Caroline Williard Couture has done over 18 shows for charity in the last 2 years and has been published a few times over! Just find us on fb and like our page! www.facebook.com/pages/CWCouture


Would love to make any custom piece you need!I can make anything and everything. Go ahead, email me at caroline [!at] cw-couture.com
Please visit my website: www.cw-couture.com for more information about me and my work, as well as my other things for sale
*************************************************************

Announcement

WELCOME TO COUTURE~HOLIC---Home of the Original Hair Costumes!

Its that wonderful time of year again to dress up and get wild! From now until 10/31/13 please take 15% off your entire order, custom or ready to ship items with this coupon HALLOWEEN15

************************************************************************************************

Each garment you see here in this shop is hand made with the upmost care and dedication. For custom orders I create a pattern for each piece based on standard size and measurements of the customer. After that is done then the piece is put together and revised carefully for imperfections and adjusted accordingly.

Caroline Williard Couture has done over 18 shows for charity in the last 2 years and has been published a few times over! Just find us on fb and like our page! www.facebook.com/pages/CWCouture


Would love to make any custom piece you need!I can make anything and everything. Go ahead, email me at caroline [!at] cw-couture.com
Please visit my website: www.cw-couture.com for more information about me and my work, as well as my other things for sale
*************************************************************

Caroline Williard

Contact shop owner

Caroline Williard

Reviews

No reviews in the last year

Anonymous on Dec 2, 2012

1 out of 5 stars

Received a Fedex charge of £50 after delivery. Seller isn't able to ship internationally without charges. Dress was oversized for measurements given and shop has a no refund policy. Asked seller if they were willing to assist with payment of the Fedex charges and received no response.

Anonymous on Oct 28, 2012

1 out of 5 stars

DO NOT PURCHASE FROM THIS SELLER. I had the same experience as some of the other negative reviews below. I ordered a custom item from Caroline: she quoted a 2 week turnaround. The item arrived 8 weeks later. I repeatedly had to contact her, she didn't bother to update me about the delay. The item is the shabbiest, shoddiest thing I have ever seen in my life. My friends have had the best time laughing at it. Seriously: it's a rag. I wanted a structured peplum jumpsuit- I received a jersey rag, with a crazy skirt attachment, raw hems and a zipper that doesn't work. I requested a refund, but she refused. Of course I couldnt make a claim through Paypal, since the transaction took 8 weeks. No coincidence, I'm sure. A truly awful experience. I highly recommend shopping elsewhere.

View all 18 reviews

Shop policies

Last updated on March 12, 2012
Welcome, and thank you for reading the Policies we have here at CoutureHolic/Caroline Williard Couture!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
I prefer using PayPal as it is an incredibly safe, easy, fast option for all parties involved. However I also understand that some folks don't have it. If you are planning to use check or money order please contact me previous to purchasing the item.

Please understand that items will not be shipped until payment is received, whatever form of payment that you have chosen. Failure to pay will result in a canceled transaction.
Shipping
Please make sure your address is correct through PayPal as I will be using the address on there to ship your purchase to.

I use USPS to ship worldwide, priority, standard, first class, all depending on arrival time and package weight. All packages I ship out will have online tracking for your convenience.

Please consider purchasing insurance, to guarantee your items in the event of loss or theft. Insurance can be added for an additional amount, starting at $1.60 per pkg. Once your items have been mailed I am not liable for loss or theft.

International shipping is also through the USPS. Please be aware of any additional tax or fees your country may charge before you purchase, as they are not covered by me. The post office does not guarantee delivery with first class international post, so please be advised that you purchase with knowledge of this risk and that I will not be responsible for loss or theft after I have shipped the item or items.

I will ship within 48 hours of receiving your payment. Lighting fast shipping is what I know you'd appreciate!

I can also gift wrap your purchases, just contact me and let me know~
Refunds and Exchanges
No refunds on custom made orders. No exception. These are handmade goods professionally made. All garments are thoroughly inspected and re-measured before shipping out to ensure accuracy so error is small. If there is an issue I am always willing to work with you and do repairs and minor re-sizing up to 10 days after you have received the item. Please make sure the sizing, color, etc is to your liking before purchasing to avoid any confusion! I am always availiable for questions! I am open to exchanging garments, or fixing/altering the item in question, just contact me and we will see what we can work out.

If you are returning an item that is a 'ready to ship' order that isn't a custom order, you must send it back to us within 2 days. We reserve the right to refund your money within 30 days and may charge a $25 restocking fee depending on the item.
Additional policies and FAQs
I would love to do your special custom order! There isn't anything I can't make! Convo me and I will be happy to start on the project.