cozystudio's Shop Policies
get Cozy, vintage and art
send a convo anytime! please:)
payment via paypal as soon as you commit to buy
if you have made a mistake CONVO immediately so we can fix the error
IF YOU ARE NEW TO ETSY PLEASE BE AWARE YOU CAN FAVORITE ITEM RATHER THAN PURCHASE WITHOUT PAYMENT
all purchases must be paid within 48 hours
convo if you want to reserve something
convo if you want to cancel a sale :)
we use USPS first class or priority, depending on size and cost.
we ship sometimes the day ordered sometimes a few days later, convo if you need faster shipping,its available
shipping costs can be lower depending on zip code/zone
shipping is based on east to west coast
insurance is optional but recommended, unfortunately insurance does not come with shipping cost.
we are not responsible for packages once it leaves our hands. sadly we can not be responsible for damaged or lost packages,insurance is available.
we ship worldwide, just convo for fast quote
HAWAII and ALASKA please convo pre purchase for shipping amount , costs way more to ship to you guys and you know it , so please convo to cover your shipping.
Refunds and Exchanges
all sales are final, there is no return or refund on vintage item
be aware these items are over 20 years old most over 40. they are delicate and are not replaceable. if there are any questions or concerns please convo prior to purchase.
we are not responsible for lost or damaged packages.
tracking and insurance are available,convo for adjusted price
please convo any questions prior to purchase if you are unsure or have any questions
shipping and fees are not refundable
if an item is HANDMADE and you feel unhappy with it,COMPLETE refund is available. just convo and we'll talk
highly recommended to purchase insurance on items that are higher priced and possibly priceless. convo for any questions
Additional Policies and FAQs
© 2008 -2014 all rights reserved
All content © cozystudio/Cozy Foland/carolyn foland
All photos and text property of c foland ©
all and any photos,designs and descriptive text may not be used without permission.
Last Updated January 2, 2014