CPabonJewelryDesign

I will Refund or exchange any piece you buy from the site within 30 days of purchase. Custom orders are NOT refundable. I offer a lifetime guarantee of quality on all of my pieces. If you ever need a repair that is obviously my fault, I will repair it at no charge. Losses are not included in this guarantee, but if you lose a piece and are very sad, we can discuss a good deal for replacement. Lost earrings- a mate can be remade for you at half the cost of the pair. Stones lost from wrapping and/or cracking are always replaced, when possible, at no charge.

I currently only accept PayPal, Please pay promptly, and give us 1-2 weeks for delivery. All the items are hand made and/or made to order. We do not keep large inventory in order to keep the editions very low. Please be patient when ordering- it takes time to make fine, hand-fabricated jewelry! :)
All purchases must be paid for in full within 1-2 days(unless special agreement has been confirmed) otherwise I will assume you are not intending to complete the transaction and I will cancel the sale and relist the item.

But don't worry - any action from me, will be notified to you via email and convo in advance. Sometimes life gets in the way and I completely understand that. Should emergencies appear, just let me know and we will find a solution together.

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LAYAWAY
Only orders of $100 or more (shipping cost not included) are valid for layaway. If you wish to purchase with layaway - book item/s via the normal Etsy checkout - but do not continue to Paypal to pay. Contact me about your request for a layaway plan but please note - the "Message to the seller" option on the order is easy to miss, so please use a convo or an email. I will then send out new Paypal invoices.

Orders $100 - $299
1/2 of order value as a down payment
1/2 of order value + shipping cost to be paid within 30 days

Orders $300 and above
1/3 of order value as a down payment
1/3 of order value to be paid within 30 days
1/3 of order value + shipping cost to be paid within 60 days
Of course, if you wish to fulfill your payments ahead of these time limits, it will not be a problem. :)

When order is paid in full your item/s will be sent out immediately.

If order is not paid in full within stipulated time frame, the purchase will be cancelled and all payments will be forfeited. Item will then be relisted and available for others to purchase.

But as always - I am convo friendly - so don't hesitate to contact me if you have any questions about this or anything else regarding CHJ.

I offer free USPS first class domestic shipping. I also ship via Fedex. Preferred shipping by me is First class USPS insured, it saves you money and is safe and insured. You get your piece in 1-2 weeks. The next best way is USPS Priority. A bit more, also insured, but reliable, fast and affordable. However, They don't guarantee their delivery dates. Please note: I will ALWAYS insure your jewelry. It is ALWAYS worth it!

I stand behind the quality, beauty, and originality of my work. Everything is designed by myself, and hand fabricated in my studio. You will be very pleased with the feeling of having an exquisite, affordable, unique piece of jewelry in your collection. I can say with confidence that I have NEVER had an unsatisfied customer. I will always try to do my best to please and excite my clients. If for any reason you are unhappy with your piece(s) please contact me and we can always find a way to make your experience a positive one.
Please be patient with turn around times for pieces. Everything is made to order, and takes time. I always try to get pieces out to clients as soon as they are ordered, and if available, you will receive you piece within 1-2 weeks. Is the time is longer, I will contact you and let you know my time estimate.
As mentioned before, custom orders are very welcome, and I will work with you closely to get what you want.
Thank you and enjoy my store!