All of my pieces are shipped with a very nice box for gift giving, and a pouch for storing and protection of your artwork. Flat fee priority mail shipping on ALL pieces.
Accepted payment methods
Returns and exchanges
All purchases must be paid for in full within 1-2 days(unless special agreement has been confirmed) otherwise I will assume you are not intending to complete the transaction and I will cancel the sale and relist the item.
But don't worry - any action from me, will be notified to you via email and convo in advance. Sometimes life gets in the way and I completely understand that. Should emergencies appear, just let me know and we will find a solution together.
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Only orders of $100 or more (shipping cost not included) are valid for layaway. If you wish to purchase with layaway - book item/s via the normal Etsy checkout - but do not continue to Paypal to pay. Contact me about your request for a layaway plan but please note - the "Message to the seller" option on the order is easy to miss, so please use a convo or an email. I will then send out new Paypal invoices.
Orders $100 - $299
1/2 of order value as a down payment
1/2 of order value + shipping cost to be paid within 30 days
Orders $300 and above
1/3 of order value as a down payment
1/3 of order value to be paid within 30 days
1/3 of order value + shipping cost to be paid within 60 days
Of course, if you wish to fulfill your payments ahead of these time limits, it will not be a problem. :)
When order is paid in full your item/s will be sent out immediately.
If order is not paid in full within stipulated time frame, the purchase will be cancelled and all payments will be forfeited. Item will then be relisted and available for others to purchase.
But as always - I am convo friendly - so don't hesitate to contact me if you have any questions about this or anything else regarding CHJ.
Additional policies and FAQs
Please be patient with turn around times for pieces. Everything is made to order, and takes time. I always try to get pieces out to clients as soon as they are ordered, and if available, you will receive you piece within 1-2 weeks. Is the time is longer, I will contact you and let you know my time estimate.
As mentioned before, custom orders are very welcome, and I will work with you closely to get what you want.
Thank you and enjoy my store!