CraftedRoots

Crafted Roots Hand-built Ceramics (Pottery)

Illinois, United States · 15 Sales

CraftedRoots

Crafted Roots Hand-built Ceramics (Pottery)

Illinois, United States 15 Sales On Etsy since 2010

0 out of 5 stars
(12)

CraftedRoots is taking a short break

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Note from shop owner Crafted Roots is closed until further notice. We'll still be checking our convos, so if you have any questions, please send us a message: http://www.etsy.com/convo_new.php?to_username=CraftedRoots

----> April 2011

Note from shop owner

Last updated on Apr 6, 2011

Crafted Roots is closed until further notice. We'll still be checking our convos, so if you have any questions, please send us a message: http://www.etsy.com/convo_new.php?to_username=CraftedRoots

----> April 2011

CraftedRoots

Contact shop owner

CraftedRoots

Shop policies

Last updated on February 4, 2011
Welcome to Crafted Roots! We are a husband and wife team who love to craft and create, and are constantly experimenting and expanding our repertoire as we discover more about ourselves and what we like.

Accepted payment methods

Payment
If this is your first time purchasing an item on Etsy, please check out this helpful guide: http://www.etsy.com/help_guide_checkout.php

For now, we only accept PayPal. Payment is due a week after your purchase. If you do not pay right away, we will send you two notices reminding you that your payment is due. If you have not paid after a week, we will contact Etsy to cancel the transaction. If you need a longer payment due-date, or would like to pay for a more expensive item in small increments, just convo us and we can discuss a payment plan! :)

Items will NOT be shipped until AFTER a payment has been made!

If you wish to cancel a transaction, you need to contact us so we can cancel it.
Shipping
Again, items will NOT be sent until AFTER a payment has been made! :) Items will be sent within 24-48 hours after PayPal notifies us of the payment, not counting Sundays or holidays. If you need the item super fast, let us know, and we can discuss extra shipping charges. All items will be carefully packaged and won't arrive broken unless the postman drop-kicked it. CERAMICS will be bubble-wrapped and boxed; insurance will be added upon request, and includes an extra $2 shipping fee. Please convo us before the purchase of the item so we can easily add the fee. MACRAME items will be shipped in a bubble-wrap envelope. Barefoot sandals and macrame items of equal size or larger will be shipped in a USPS flat-rate box (small sized). SUPPLIES will be shipped in a baggie (or box, for more delicate items), and placed in a bubble-wrap envelope. If you would like gift-wrapping on any item, feel free to request it, and we will add it free of charge! :)

We will ship internationally! Convo us to find out how much shipping will cost for ceramics items, as the price depends on the destination.

If you have any special shipping requests, please let us know of those as well!
Refunds and Exchanges
If you have a problem with any of our items, let us know, and we will do what we can to remedy the situation.

All shipped items will be carefully packaged (see 'Shipping'). Insurance will be added upon request, otherwise no refund is available if the item received is damaged.

Returns are available for two weeks after the item is shipped, AS LONG AS the item is still in the same condition as you received it. Once the item has been returned to us, you will receive a full refund for the price of the item; however, shipping will not be included in that price.

There are NO refunds on sale items!!
Additional policies and FAQs
If you have any questions, feel free to ask! We also love to make custom orders. If you have any suggestions regarding any of our policies, items, or any items we could make, let us know! We would love to hear your comments and answer your questions. :)