craftiefaerie

The Craftie Faerie

Greenville, North Carolina

craftiefaerie is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

craftiefaerie is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 4, 2011
As a general rule, I always try to accomodate the customer. Even if I don't "win," I win by them coming back and referring their friends. That said, I am forced to enforce some rules due to people taking advantage of me in the past.

Accepted payment methods

Paypal
Returns and exchanges
Refunds and exchanges really must be handled on a case-by-case basis. If you have opted not to purchase insurance with your shipping, I cannot gaurantee compensation for any lost items. Please convo me if you have any concerns with the quality of your product. Again, I will strive to prefect your order. :)
Payment
I accept paypal and RME (revolution money exchange). No orders will be shipped until payment is recieved. Once the order has been shipped, you will not be able to cancel.
Shipping
I purchase delivery confirmation with every order. That just makes me feel a little better to know when it gets there. As I'm sure you know, however, that does not gaurantee delivery. My shipping prices do not include insurance, though I strongly recommend you purchase it. Simply convo me before you make your payment and I will adjust your invoice. Also, I only visit the post office once a week due to gas prices, so, depending on what day you make your order, it my take up to 7 days for it to be shipped. If you need it in a hurry, just let me know, and I will be more than happy to ship it a.s.a.p. :)