craftsbycathy

Handmade Knit, Crochet and Jewelry Gifts

Boston, Massachusetts 37 Sales On Etsy since 2009

5 out of 5 stars (15)

craftsbycathy

Handmade Knit, Crochet and Jewelry Gifts

Boston, Massachusetts | 37 Sales

Shop owner

Contact

Cathy

Contact shop owner

Cathy

Announcement    ***Free Shipping on All Items to US Addresses***

Announcement

Last updated on Jul 26, 2019

***Free Shipping on All Items to US Addresses***

Reviews

Average item review
5 out of 5 stars
(15)
See reviews that mention:
quality 2 shipping 8 customer service 2

Shop policies

Last updated on July 26, 2019
Welcome to the CraftByCathy shop. I specialize in fiber and jewelry arts, creating homemade gifts for the whole family. I have over forty years of crafting experience under my belt. All my items come from a smoke-free home.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All digital items are non-refundable.

If there is a problem with a physical item purchased from this shop, please contact me within 14 days of receiving it. I will do my best to provide a solution that's mutually agreeable. In the event a return is necessary, I will refund the original purchase price once the returned item has arrived.
Payment
Online/PayPal payments only, please. No personal checks. No money orders. Thank you! Payment is expected within three days of the transaction close.
Shipping
Shipping is FREE for all items.

I ship to UNITED STATES addresses only, via the US postal service. Small items ship the next day. Larger items may need to wait until the following Saturday.

***AT THIS TIME I DO NOT SHIP OUTSIDE THE U.S***
Additional policies and FAQs
I do accept some custom orders on a case-by-case basis. Feel free to contact me if you have a special request. Please note that many of the items in my shop are one-of-a-kind. I might be able to make more of a particular design upon request, but it depends on the availability of the materials used in the original.

Custom orders and digital downloads are non-refundable.