CraftsByKeri

Custom needle felted pet ornaments

Ottawa, Canada
1,187 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Contact

CraftsByKeri is taking a short break

Note from shop owner I am full for custom orders for January. I will be taking some time off and may be re-open in February. Thank you for your continued support of my small business.

Note from shop owner

Last updated on Jan 10, 2021

I am full for custom orders for January. I will be taking some time off and may be re-open in February. Thank you for your continued support of my small business.

Keri

Contact shop owner

Keri

Reviews

Average item review
5 out of 5 stars
(423)
See reviews that mention:
quality 25 shipping 58 customer service 39

About CraftsByKeri

Sales 1,187
On Etsy since 2008
  • A tiny Bernese mountain dog I made for a friend.
  • A custom tabby cat gone to his for home
  • A sweet calico that has gone to their forever home

I just felt like it!

I live in the wonderful city of Ottawa with my family and furry collie and yes I have tried to spin her fur! :)

I have always had a passion for furry critters. I picked up a felting needle a few years ago and self taught myself the art of needle felting. I get so much joy from creating my animals and seeing their personalities jump out at you. I'm hoping that my love for this shows in my work .

Needle felting is very time consuming and sometimes things just don't turn out the way you had imagined but even though they are not what you expected they are always original.

All of my creations are handmade out of wool and shaped by using a very sharp barbed needle. Luckily I haven't jabbed myself too many times. :)

I hope to continue my chosen art for many years into the future.

Shop members

  • Keri

    Owner, Maker, Designer, Curator, Photographer, Shipper

    Lover of chocolate, dogs, cats and cute creatures. Needle felter, crocheter, knitter and crafter.

  • Gypsy RIP May 30, 2018 🌈❤

    Quality Control

    My inspector of all miniatures before they leave for their forever home!

  • Loki

    Quality Control

    My second quality control helper. Although he seems to get into more stuff than helping at the moment.

  • All handmade by me

    Etsy Team

    This handmade logo Is your assurance that everything in my shop is made by Me! Member of the All Handmade By Me team

Shop policies

Last updated on November 29, 2020
Hi and Welcome to my little corner of the world. Enjoy your stay and browse away!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I will refund damaged items, the item must be returned to me for a full refund. Return shipping charges are the responsibility of the buyer.

Custom miniatures are non-refundable after shipping, however photos are provided for feedback and possible changes before item is shipped. If you are unsatisfied with your miniature a refund is possible before I have shipped the item. I would like you to be satisfied with the product you receive.

If for any reason you are not satisfied with your product and would like to return it, I will refund your item within 30 days of receiving your item. Merchandise must be returned to me for a full refund. I do not cover return shipping costs.
Payment
I accept PayPal and Direct checkout(see images above. All taxes and duties are the responsibility of the buyer. Most of my items are in stock and available when ordered. In the instance that an item is not made and may take longer to make I will email you and let you know what time frame it may take to complete.

Custom charges are the responsibility of the buyer. Washington and Pennyslvania states are automatically charged sales tax by law. This tax is automatically taken when you order through Etsy. As of July 1, 2018 Etsy will also take 10% GST tax from orders shipping to Australia. Some European countries charge custom fees. I have no control over whether or not you will be charged when your item arrives or what amount will be charged.

Please pay for your order within 48 hours. I will email you after 24 hours just in case you need help with paying. If an order is not paid for within 48 hours I will have to cancel your order. If for some reason you are unable to pay and need a bit more time please email me before the 48 hours.

Custom orders that I have sent photos of the completed item to you and I get no response within 7 days, will be added to my shop's stock for sale.

Custom items are non-refundable, however photos are provided for feedback and possible changes before item is shipped. I would like you to be satisfied with the product you receive.
Shipping
Parcels go out by Canada Post

Canada-Expedited shipping for custom miniatures. 1-7 days

U.S-Tracked package for custom miniatures 7-14 days

Airmail for premade miniatures to the U.S. 2-3 weeks

International- Airmail(no tracking)2-4 weeks

If you would like tracking on your international shipment please choose the upgraded option when checking out. I also offer expedited shipping to the U.S. This option can also be added before checking out.

If you live in the Ottawa/Gatineau area and would like to make a purchase, please email me and we can work on you saving the shipping charge!
Additional policies and FAQs
I can be found on Twitter and Facebook as CraftsbyKeri

I am also on Instagram at KeriCBK Visit me here for contests, new products and discounts.