CraftyBesom

CraftyBesom

Kilmacolm, United Kingdom

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CraftyBesom

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CraftyBesom

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Shop policies

Last updated on February 10, 2011
Welcome to my Etsy shop!

Accepted payment methods

Paypal
Returns and exchanges
Every care is taken to ensure that your item reaches you in perfect condition. If this is not the case, items must be returned within 7 days of receipt. I ask that you contact me before returning the item and that when returning the item you obtain proof of posting.

All refunds will be made via Paypal and will include the price of the item and initial postage and packaging costs only. Unfortunately I cannot reimburse buyers postage costs when returning items.
Payment
I accept Paypal for all transactions. If you don't have a paypal account and don't want to set one up, you can use the Paypal site to make a payment by debit or credit card.

Orders will not be shipped until payment has been made in full so please pay at time of checkout. If payment has not been made within 72hours of your order I will have no option but to cancel your order unless you have contacted me to make other arrangements.

All items are priced in USD but Paypal will do the currency conversion for you automatically when you pay. For approximate currency conversions see http://xe.com/ucc
Shipping
All UK orders are sent by First Class Royal Mail and all International orders by Airmail. Royal Mail First Class orders usually take 3 working days for delivery and orders by International Airmail, 7 working days.

If you require insurance for your purchase or a signed for service please, contact me before payment so that I can send you a revised invoice.

All orders are shipped within 3 business days of payment but if you need your order soon, get in touch and I'll see what I can do! An email will be sent to you when your item has been posted.

In an effort to be environmentally friendly and also to keep prices down, items are not gift boxed. All items will be packaged in bubble wrap and posted in a padded (bubble) envelope for extra protection.

Buyers are responsible for customs charges and any other receiving fees.
Additional policies and FAQs
Custom orders are always welcome. Please convo me to discuss.