craftytools

tools of the trade for artsy pants & crafty folks

79 Sales

craftytools

tools of the trade for artsy pants & crafty folks

79 Sales On Etsy since 2008

0 out of 5 stars
(71)

craftytools is taking a short break

Loading
craftytools

Contact shop owner

craftytools

Reviews

No reviews in the last year

Anonymous on Sep 21, 2009

5 out of 5 stars

Thank you so much for these cards. I am so thrilled with them.

Anonymous on May 15, 2009

5 out of 5 stars

Super pricing! Excellent customer service! Fast shipping! I've purchased from this friendly seller before and I'll be back! :)

View all 71 reviews

Shop policies

Last updated on March 17, 2011
Hello! Crafty Tools is the supply house of Three Muses. Three Muses are a gang of artists who run http://threemusesart.etsy.com and http://threemusescrafts.etsy.com.

At Crafty Tools, you will find handmade supplies, destash, and the results of great deals we come across.

Combine shipping with purchases from our sister shops: http://threemusescraft.etsy.com and http://threemusesart.etsy.com.

All work comes from a smoke-free and pet-free environment.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
METHODS:

We accept Paypal. For those new to Paypal, you do not need a Paypal account to use your credit card.

For those baffled by PayPal, we do have our own merchant account, and can process your credit card payment that way upon request.

We accept personal checks from customers who also happen to be friends and family. Place your order, click Paypal for payment, but do not process. We'll ship your order when your check arrives. Friends and family, please make your checks payable to Three Muses.


TERMS:

Payment in full is due prior to shipping any order. For custom orders, special orders, and anything not in stock, payment in full is required before production of that order.


DEADLINES:

Payment via PayPal is expected immediately (same day) that an order is placed. If an order is placed, and payment has not been received, you may expect an e-mail from Crafty Tools/ Three Muses to make sure the Etsy/ PayPal payment system has not left you bewildered. We understand that the Etsy online payment system is often confusing to new buyers. We reserve the right to cancel an order if payment has not been received in 3 days, and we haven't heard from you.

TAXES:

A 6% sales tax will be automatically added by PayPal to orders shipping to Maryland.

International customers/buyers are responsible for all duties/customs fees that are incurred on a package. The customs form will state the accurate value of the items included. Due to liability and potential legal repercussions, Crafty Tools/ Three Muses will not misrepresent the value of any package.


CANCELLATIONS:
Your order is final once payment has been received. Should you need to change or cancel your order prior to paying, simply let us know or contact us for a revised invoice.

In-stock orders often ship the same day. If for any reason, an order must be canceled after it has already shipped, the buyer may be charged shipping, return shipping, and a 15% restocking fee.

We reserve the right to cancel orders if PayPal payment is not received within 3 days, or if other arrangements have not been made.
Shipping
We package all orders carefully to protect them during transit. We use recycled (but always clean) packaging when possible, but strive to make sure that opening your Crafty Tools/ Three Muses order is like opening a gift from us.

All in-stock items will be shipped within two business days upon receipt of payment. If an item is not in stock, you will be notified as soon as possible via the Etsy convo system. In this case, it may take up to a week to process your order before shipping.

We ship via USPS: First Class, Priority, and First Class International in most cases. If you prefer another shipping method, please let us know.

If you need rush handling or expedited shipping, just let us know.

International Shoppers:
If our shipping seems high, it is because it is based on the worst case/ most expensive option. We ship First Class International, with Delivery Confirmation or Certificate of Mailing, and we are happy to do a custom shipping quote for you. If you simply can't wait for your Three Muses work, order it. If there is a difference of more than $1 US in shipping, we will automatically refund it, rounded to the nearest dollar.


The customer/buyer is responsible for all duties/customs fees that are incurred on a package. The customs form will state the accurate value of the items included. Due to liability and potential legal repercussions, Three Muses will not misrepresent the value of any package.

Ordering a bunch? Shipping seem a bit high? Don't worry... we apply the same shipping reimbursement policy no matter when in the world we ship. If we overcharge more than $1 on shipping when you order multiple items, we will automatically refund it, rounded to the nearest dollar.


Please let us know if your purchase is a gift. We are happy to ship direct and mail your receipt to you separately.
Refunds and Exchanges
RETURNS:

We hope you love and love working with the supplies you purchase from Crafty Tools/ Three Muses. If for any reason, you are not satisfied, please let us know immediately. Refunds may be subject to a 15% restocking fee, and we would be happy to exchange your item. Return shipping will be the responsibility of the customer.

We carefully package orders to insure that they reach you in the same pristine shape in which they leave our studio. While we have never had a lost or damaged package, we understand that these things to happen. If this should occur, please contact us immediately so we may resolve the issue. In the case of damage, photographs may be requested. Regardless, we will work to get you your order, in perfect shape, as soon as possible.

Sales of custom orders are final.
Additional policies and FAQs
SPECIAL/ CUSTOM ORDERS:

Yes! Tell us what you want or need, and we will work to fulfill your request.
--------------------------------------------------------------

NEWS & MAILING LIST:

Occasionally, we like to notify our friends of sales and special events. To join our electronic mailing list, just convo us or send an e-mail to three.muses [!at] hotmail.com.

You can also see what we're up to on our blog at http://threemusesart.blogspot.com.

--------------------------------------------------------------

TRADES:

Yes! We appreciate the work of other artisans and are happy to consider trades.
--------------------------------------------------------------