crazycraftnladies

If you receive an item that is damaged, we will work with you on a case by case basis. Please contact us via Etsy if you have an issue with any of the products that you receive.

For payment we accept Checks, Money Orders, Cashiers Checks, and Credit cards.

You may also pay with your bank account through Paypal. It is a secure network and your account information is never revealed to us.

We will ship via USPS first class mail.

We are currently shipping all items within 48 hours of purchase. The only exception is if you pay by check. If you pay by check we will ship your order as soon as your check clears the bank.

Holidays may prohibit shipping on any days. If that happens We will send you a private convo to let you know when we are going to send out your items.

Insurance is available at your request. An additional fee may be included.

We are interested in trading with other Etsy sellers and we are also interested in Wholesale inquiries.

Please feel free to convo us at anytime.

At any time if you see an item that you like but would like it in a different color, or need it resized please just ask. We will always do our best to honor your request.

Once we have established that we can make the item for you we will let you know the cost. If it is a speciality yarn or bead or button that we have to locate, we may have to charge a little extra. We will never charge you more than the listed price without your knowledge. Once we have established that there is an additional amount we will make the changes via Etsy for your convenience.

****We will never charge you extra without letting you know in advance and letting you know why there is an additional cost on a special order.