CreartLaineZone

Each skein is prewashed with a wool soap after being dyed. However, and because zero risk does not exist, a slight color bleed may be possible. This may affect other colors, especially white or lighter shades.
It is recommended to set the color of each skein in the vinegar.
Although the fiber is Superwash, it is recommended to use a wool soap and hand wash your fiber. Dry the fiber flat after your piece is finished. You will then preserve the beauty and properties of fiber for years to come.
Recipe to fix the color of the fiber:
¼ cup of vinegar
3 cups warm water
Soak 3 hours
Rinse gently with a wool soap. Dry the skein by suspending it on a plastic hanger.

Contact me for any requests for information.

Contact me for any requests for information.

Contact me for any requests for information.

It is normal to find knots or small irregularities in the wool. It is natural fibers. Quality control is done and a maximum of three (3) nodes is tolerated.

It is normal to find plants in the wool like branches, small pieces of reeds or leaves. The wool is cleaned and skewered, but any small pieces can remain after our quality control. Wool is a natural material from sheep raised ethically at CréartLaine. If we never find these residues, we would be very worried.

All extension rates below $10.00 (Canadian) are without a tracking number. The Canada Post protocol must be followed in this regard. For your parcels with tracking number, the Canada Post protocol must also be followed before declaring the lost goods. See their website about it. I invite you to contact me for more information if this situation occurs.

Tous les tarifs de poste en bas de 10,00$ (canadien) se font sans numéro de repérage. Le protocole de poste Canada doit être suivi à ce propos. Concernant vos colis avec numéro de repérage, le protocole de poste Canada doit également être suivi avant de déclarer la marchandise perdue. Voir leur site à ce sujet. Je vous invite à communiquer avec moi pour plus d'information si cette situation se produit.

It is the buyer's responsibility to ensure that the correct address is entered at the time of purchase. The seller cannot be held responsible. It then becomes the buyer's responsibility to search for the possible destination of his package and to search for the related information from Canada Post. No research will be done for the buyer and no refund will be given. If the package returns to CréartLaine, it will be returned at the expense of the buyer and only when the delivery costs are paid.

Il est de la responsabilité de l'acheteur de veiller à inscrire la bonne adresse au moment de son achat. Le vendeur ne peut être tenu responsable. Il devient alors la responsabilité de l'acheteur de faire une recherche quant à la destination possible de son colis et de chercher les renseignements afférents auprès de Poste Canada. Aucune recherche ne sera faite pour l'acheteur et aucun remboursement ne lui sera accordé. Si le colis revient chez CréartLaine, il sera retourné aux frais de l'acheteur et seulement lorsque les frais de livraison seront acquittés.