CreationsLibellule

Bijoux Fantaisie - Handmade Jewelry

Montreal, Canada · 165 Sales

CreationsLibellule

Bijoux Fantaisie - Handmade Jewelry

Montreal, Canada 165 Sales On Etsy since 2009

0 out of 5 stars
(69)
Shop owner

Amandine

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Amandine

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Amandine

Reviews

No reviews in the last year

Anonymous on Feb 7, 2012

5 out of 5 stars

Very pleased with this necklace, it was exactly as pictured and well made. Item was shipped promptly after ordering.

Anonymous on Feb 1, 2012

5 out of 5 stars

So interesting!

View all 69 reviews

Shop policies

Last updated on February 3, 2011
Welcome to Créations Libellule's shop!

Please take a moment to read the policies listed below and contact me if you have any questions or concerns about your order!. Thank you!

Accepted payment methods

Payment
Paypal is the only accepted method of payment.

If you need help with the checkout process, please refer to:
http://www.etsy.com/help_guide_checkout.php

Shipment will be sent only AFTER payment confirmation!
Shipping
Shipment will be sent with regular Post Canada services.
I would be happy to upgrade shipping method if requested. Convo me to know the extra fees before your purchase.


*HANDLING TIME*
Orders are usually processed and sent out within 1-2 business days after payment.

Exceptions are:
- if there are problems with the information provided with your purchase
- orders received from Friday through Sunday will go out the following Monday

*NON-CANADIAN BUYERS*
Please note that shipping from Canada usually adds about two weeks to the length of time it would normally take for your domestic shipping, due to delays at customs. Please take this into account if you'll need an item urgently. You are responsible for any import duties or fees levied by your country's customs (although these are rare!).

*PACKAGING*
The article will be sent carefully wrapped in tissue paper or a box depending on the fragility as well as bubble-wrapped for safety.

*GIFTING*
Your order will always be wrap as a gift without extra cost.
I can also send your gift directly to your giftee! Send me a convo with the new adress juste after your purchase.

Please convo me when you have received your items so I can be assured of their safe arrival.
Refunds and Exchanges
*REFUND POLICY*
Our products are carefully made by hand and tested before shipping. If you are not completely satisfied, we offer our customers a THIRTY (30) DAY REFUND POLICY. To qualify for a refund, you must advise us immediately upon receipt of order and the complete order must be returned to us prepaid within thirty (30) days.
Additional policies and FAQs
I will do my best to convey the true color of the gemstones in my photographs. However, please be aware that colors may vary on different monitor displays. Feel free to convo me with any questions.