creativebyheart

All about Weddings & More!

Petaluma, California 516 Sales On Etsy since 2011

0 out of 5 stars (153)

creativebyheart

All about Weddings & More!

Petaluma, California | 516 Sales

creativebyheart

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creativebyheart

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    Announcement

    Like us on Facebook & follow on Twitter for latest updates & special offers!
    Facebook - www.facebook.com/pages/Creative-By-Heart/360652530684170
    Twitter - www.twitter.com/creativebyheart

    Shop policies

    Last updated on September 27, 2012
    Hello and welcome to Creative By Heart where you will find high quality at your fingertips!

    "Creative by heart, created with heart."

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    Due to the nature of the product that we create, unfortunately no refunds are processed. Please contact us if you experience any issues with the product, we strive to make each customer happy.
    Payment
    We except payments from either PayPal or dirrect pay with credit card through Etsy.

    *Note: If you decide that you would like something and you would like to pay with a credit or debit card, choose the PayPal option in checkout. PayPal is a third party credit card processor that keeps all of your transaction information secure. You do not need your own PayPal account to use the service.
    Shipping
    Please note carefully below:

    Each item is individual wrapped and placed into an appropriate size box with bubble wrap and styrofoam peanuts.

    All of our products ship via USPS with Delivery Confirmation. If you'd prefer a different shipping method than USPS please contact us before you place your order.

    If you need insurance for your package please contact us before you place your order. We will not be held responsible for items damaged in mail without you purchasing insurance with your order.

    Once USPS declares "Delivered" as delivery status, we do not take any responsibility for the lost or missing items in mail.

    All orders are processed as they're received. Allow anywhere between 7-14 business days (Mon-Fri, *not including Holidays) for an order to ship. If you have a specific date in which you need an item, please notify beforehand.

    If you live locally in Sonoma County California and would like to schedule a pick-up, we will gladly create a "Reserved Listing" for you with no shipping charge.

    For international orders outside of the United States, we are more than happy to work with you. Please contact us with your address (country/city/zip) so we can provide your with the most accurate shipping costs.
    Additional policies and FAQs
    Feedback:
    If you love your item(s), please send the love our way and write positive feedback. Knowing that you’re happy is our main motivation for creating and selling these designs.