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crimsonvision's Shop Policies

Welcome

Do you make costumes for other people?
Yes!

Can I buy just part of a costume?
If it can be made / sold separately from the main costume; sure! Just ask!

Can I borrow / rent one of your costumes?
I'm sorry but No. These are in my own personal collection and are not available for rental. I would be happy to recreate my costumes for your personal use.

Can you make me a costume I see on here?
Of course! If I have already made it I can make it exacly the same as you see in the photos or make any detail changes that you might prefer to have made.

Can you make a costume that is not on here?
Sure thing! I'm pretty good at figuring out how to recreate any sewn costume I see but I'm sure there are a few out there that I wouldn't be able to do. I don't work with heavy leather, metal or that sort of thing; fabric only. If I can't make a costume for you I will definitely try to forward you to someone who can.

What sort of measurements do you need from me?
After we discuss the costume you wish to commission and we agree upon a price I will then request you to make your payment. Once I receive payment I will then send you a list of measurements I need from you to create your specific costume. Please be as accurate as you can with these, ideally get someone to take them for you. Please do not estimate what your measurements will be or what you would like them to be when it is time for me to deliver your item. I will create the costume using those measurements given and if it does not fit I will not be at fault.

Payment

Why aren't there any prices on some of these costumes?
If there is not a price on a costume that means it is not for sale and available by commission only. Each costume for each person is different. Many factors determine how much a custom costume will cost; such as your choice in fabrics & degree of detailing. When emailing me please provide information and pictures or descriptions of the costume you are interested in as well as your general dress/pants size and your budget. Your budget is the most important part of your email; if we know beforehand what you want to spend then I can let you know what I can do for that price rather than going back and forth. Please note that quotes are subject to change. Please also note that most custom costumes *start* at $250 which covers a custom designed patterning fee and labor on said pattern. Materials and labor costs for the actual costumes are then added from there.

Why are the Prices so high?
I try and keep my prices as low as I can; trust me I know what the economy is like right now and not may people can afford spending a few hundred dollars on costumes. A lot of care and consideration (not to mention work) goes into each of my creations.

What forms of payment do you accept?
I accept US money orders as well as credit cards thru PayPal. I do not accept personal checks or international money orders. Payment plans may be worked out but payment must be made in full before work can start on any costume. Payments are non-refundable. Should you in any way not meet my requests for information in a timely manner your delivery date will be pushed back as required by my current work load. You will still receive your costume but not at the date first quoted unless special arrangements are made or rush fees paid. I will hold incomplete orders for up to one year as valid. After one year, I will consider your order "void" and you will forfeit all payments you have made and your order will be cancelled. No exceptions.

Once I have your full payment and you have given me all the requested information I have asked for I will then confirm your delivery date. When you first contact me I can give you an approximate delivery date that is valid only once I get all your measurements; only THEN can I confirm delivery and I will consider your order 'Confirmed'.

Shipping

Turn-around time is currently at least 16 weeks depending on many things such as fabric / materials availability & complexity of the costume. I sometimes can do rush orders for an extra fee if you need the costume ASAP. I book over a year out but often have openings so please email me to discuss.

Once your order is completed I will contact you with various options for shipping; the customer is responsible for the shipping fee. This fee cannot be predetermined as the weight of the finished commission is needed to give an accurate shipping cost. Once payment is received for shipping your item will be mailed by your choice of shipping options. I am not responsible for any delay in your receipt of your items due to your choice of shipping speed and I am also not responsible for delay in shipping due to delay in payment for shipping

Refunds and Exchanges

Payments are non-refundable. Should you in any way not meet my requests for information in a timely manner your delivery date will be pushed back as required by my current work load. You will still receive your costume but not at the date first quoted unless special arrangements are made or rush fees paid. I will hold incomplete orders for up to one year as valid. After one year, I will consider your order "void" and you will forfeit all payments you have made and your order will be cancelled. No exceptions.

Additional Policies and FAQs

Please check out more pictures & information on my website: http://crimsonvision.net

Last Updated February 6, 2013