critter01's Shop Policies
Welcome to Yellow Parrot Studio.
I accept PayPal. Payments to be made by 3 days or I will cancel the order )thinking that is what you would like.
You do not need to have a PayPal account to use it. If you would like to use your credit or debit card, just check with the PayPal option during checkout. Once you have submitted your order, click the 'pay now' button. Scroll down and you will see the option to pay with your credit or debit card.
After payment has been received and cleared, please allow up to two weeks for prep time and shipping.
Items will be shipped from the U.S.
Smaller prints will be shipped in a flat envelope via USPS. Larger prints will be rolled and shipped in a tube container, also via USPS. Canvases and originals will ship flat in sturdy boxes and thoroughly wrapped to prevent any damage.
I will be happy to ship to International addresses. Please contact me for a shipping quote. Customs fees and paperwork are your responsibility.
For shipping, I uses USPS, Fedx or UPS depending on the item being sent.
If you need something EXPRESS, please contact me and I can get a shipping quote.
Refunds and Exchanges
I only do returns if the art arrives damaged. You will need to notify me within 3 days of receipt of the piece. In order to process the return, please keep all packing materials and contact me so that I can file an insurance claim with the carrier. Once the item is received back in good condition, I will issue a refund minus the shipping.
Additional Policies and FAQs
I retain all copyrights on all my work. Images cannot be duplicated in any means without written consent from me, the artist. I a diligent in maintaining the integrity of my intellectual property and pursue all copyright violations.
Last Updated February 25, 2011