crochetbypamela

Hand crochet items for you, your home, family, friends

Basingstoke, United Kingdom | 517 Sales

crochetbypamela

Hand crochet items for you, your home, family, friends

Basingstoke, United Kingdom 517 Sales On Etsy since 2011

5 out of 5 stars
(129)

Announcement   Hello and welcome! Take your time to browse. We can share a virtual cupcake while you're here. No crumbs on the crochet please!

Announcement

Last updated on Nov 28, 2018

Hello and welcome! Take your time to browse. We can share a virtual cupcake while you're here. No crumbs on the crochet please!

Pam Malcolm

Contact shop owner

Pam Malcolm

View all 39 items

Reviews

Average item review
5 out of 5 stars
(129)
See reviews that mention:
quality 22 shipping 21 customer service 18
View all 129 reviews

About

Crochet is my passion.

While I'm busy crocheting, my husband helps me by taking some of the photos of the finished items.

I love that my crochet has travelled to places I will never see and touched people I will never meet. My customers range from mums and grandmas to rugby teams and film productions studios!

I have won prizes for my crochet work and one of my jug covers with pearl beads was featured in the July 2015 edition of Landscape magazine here in the U.K. I am also delighted to have had a crocheted spoon selected for inclusion in the Womens Institute National Textile Collection in September 2016. I have to admit however, that a crocheted spoon is even less use than a chocolate tea pot - at least you could eat the tea pot!

Around the web

Shop members

  • Pam Malcolm

    Owner, Maker, Designer, Curator

    I love to crochet and make something with my hands that will last beyond me, which will have encounters with people I do not know in countries I may never see. Who am I going to touch with what I make next?

Shop policies

Last updated on May 21, 2018
Welcome to my crochet workbox! Everything I make is made with care and precision and I guarantee you will find quality items in my store. I like to make modern items using the traditional craft of crochet combined with over 45 years crochet experience. Please feel free to convo any questions about the items on display. I welcome any custom orders. Please note, my shipping costs include postage, packaging, and my time to wrap & mail the item.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
You may return your physical item(s) up to 14 days from receipt.
Return postage is the responsibility of the buyer.
Deposits for custom orders will not be refunded.
Crochet patterns are not refundable because they are instant downloads.
Payment
I accept payment via Paypal, debit card, credit card or Etsy gift card.
I expect immediate payment.
Unpaid sales will be cancelled and relisted after one week.
Shipping
All crochet patterns are instantly downloadable following payment therefore there are no shipping costs for patterns and no delay while you wait for delivery. Please check your junk mail if your pattern is delayed. Failing that, please email me and I will arrange to send the file by email as soon as possible.
I ship physical items within 2 working days of payment confirmation.
Items purchased using an e-cheque will not be shipped until the payment has cleared.
UK orders will be shipped by First Class post.
Overseas orders will be shipped by airmail.
I will obtain proof of posting for each package shipped.
If you require insurance or extra services such as tracking, please convo me and we can work out the best option. Any extra costs are the responsibility of the buyer and must be paid prior to shipping.
Buyers are responsible for any and all duties and custom charges that may be incurred.
Additional policies and FAQs
Privacy Policy
I use your personal information to fulfil your order and for tax and accountancy purposes. I hold your name, address and email address only. I keep your personal information for up to 11 years. I do not receive any details regarding your debit/credit card from Etsy, just confirmation that you have paid for your order.

I do not share your data for marketing purposes, nor do I send newsletters. However, I will give Royal Mail (my chosen trusted delivery company) your name and address to enable them to deliver your order and to trace your package in the very, very rare event that your package should go missing.

For the purpose of EU data protection law, I, Pamela Malcolm, am the data controller for crochetbypamela. I comply with my obligations under the Etsy Seller Policy and Terms of Use.

To learn about how Etsy handles and protects your personal information, please see Etsy's own Privacy Policy at www.Etsy.com/legal/privacy .
Privacy
I use your personal information to fulfil your order and for tax and accountancy purposes. I hold your name, address and email address only. I keep your personal information for up to 8 years. I do not receive any details regarding your debit/credit card from Etsy, just confirmation that you have paid for your order.

I do not share your data for marketing purposes, nor do I send newsletters. However, in the very rare event that your parcel goes missing, I will give Royal Mail (my chosen trusted delivery company) your name and address to enable them to trace the package.

For the purpose of EU data protection law, I, Pamela Malcolm, am the data controller for crochetbypamela. I comply with my obligations under the Etsy Seller Policy and Terms of Use.

To learn about how Etsy handles and protects your personal information, please see Etsy's own Privacy Policy at www.Etsy.com/legal/privacy .

More information

Last updated on Jun 3, 2016
Frequently asked questions
Is my purchase inclusive of VAT?

No. I am not registered to collect VAT. You will be responsible for any associated VAT and handling charges that are levied by your government or postal service.