Cropscotch

Wood Pet Tags, Signs & Wall Art, Home Decor, Jewelry

Portland, Oregon

Cropscotch is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Cropscotch is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on July 19, 2015
Welcome to Cropscotch Custom Pet ID Tags and Jewelry! We pride ourselves on making our pieces out of the highest grade hardwoods we can find. Each custom pet ID tag or necklace is laser cut, hand sanded, engraved and finished with a clear, non-toxic matte coat to ensure maximum strength, protection and weather resistance.

Our pet ID tags are sized for medium to large size dogs. If you are ordering for a smaller dog, cat or other small pet and would like your tag to be sized down slightly, please let us know in the comments at checkout and we will accommodate your request.

If you have an idea for a piece that you don't see in our shop, please convo or email us at cropscotch [!at] gmail.com for information on our custom orders.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Since all of our orders are custom and made-to-order, we are not able to issue refunds. If a mistake was made on our part or the item arrives damaged, we will give you an exchange for the exact same item once we receive the first one back from you. We take a great deal of pride in our work and do everything to ensure that our products are crafted and packaged to the highest of standards and arrive to you in pristine condition.
Payment
We accept Paypal, as well as credit cards through Etsy Direct Checkout, whichever is more conveniant for you.

Being that our items are all custom and made-to-order, our lead time can be up to 6-9 business days after payment clears, but most of the time your item will ship sooner.

We typically start production on orders the day payment clears, thus orders cannot be changed or cancelled once placed.
Shipping
We ship no longer than 2 weeks after payment is received - generally sooner. We only ship to the address provided to us through Etsy, not Paypal. We are not responsible for items when the wrong address was provided to us.

We ship via USPS First Class, please contact us as soon as possible if you need other shipping arrangements. US Shipments include a delivery confirmation. Most domestic USPS orders take 2-5 days to arrive in the US after they have left our hands.

International orders can take anywhere between 5-30 days to arrive and delivery date is not guaranteed. Please note that we don't have the ability to track international packages once they've left the U.S. We are not responsible for any other taxes/duties charged by other countries at customs.

Items are packaged with extreme care to ensure that your order gets to you in the best possible condition. Items in the same order will be packaged together. If you place multiple separate orders, the items will be packaged separately and incur separate shipping charges.
Additional policies and FAQs
Please note that shades, markings and grains vary in each unique piece of wood, hence giving you a one-of-a-kind finished piece. While we try to replicate our Etsy photos as closely as possible, your item will inevitably be slightly different from what you see in our product photos.

Laser cutting can also leave slight burn marks in certain areas of the piece. This is not a product defect, but a natural effect of the laser cutting process.

Our pet ID tags are sized for medium to large size dogs. If you are ordering for a smaller dog, cat or other small pet and would like your tag to be sized down slightly, please let us know in the comments at checkout and we will accommodate your request.

If you would like to make a modification to a specific design, please convo us prior to ordering to discuss the modifications you'd like made. If you order a design and request changes at checkout, we will produce the design as the listing appears and not with the requested modifications.

All tag and necklace designs, brand marks and photos are property of Cropscotch.

Please convo or email us at cropscotch [!at] gmail.com for custom and/or wholesale inquiries.

Thanks for your interest in Cropscotch products. We are a small, family-run business and we appreciate your support!