CruxCrystals

Handmade Natural Stone and Gemstone Jewelry

San Diego, California
5,790 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Natural stone and gemstone jewelry inspired by the power of gemstones and Tibetan culture. We personally design and hand craft every piece we offer.

Handmade beaded bracelets, shamballa bracelet, shamballa necklaces, exclusive one-of-a-kind, using high-quality natural gemstone & semi-precious stone beads, yak bone, distinct details, karma beads & unique charms.

We love to make you smile!

Like Us On Facebook for More Updates and Exclusive Deals
https://www.facebook.com/cruxcrystals

Announcement

Last updated on Nov 2, 2016

Natural stone and gemstone jewelry inspired by the power of gemstones and Tibetan culture. We personally design and hand craft every piece we offer.

Handmade beaded bracelets, shamballa bracelet, shamballa necklaces, exclusive one-of-a-kind, using high-quality natural gemstone & semi-precious stone beads, yak bone, distinct details, karma beads & unique charms.

We love to make you smile!

Like Us On Facebook for More Updates and Exclusive Deals
https://www.facebook.com/cruxcrystals

Items

5790 Sales
 

All Items

Viktoriya

Contact shop owner

Viktoriya

Reviews

Average item review
5 out of 5 stars
(1262)
See reviews that mention:
Quality 276 Shipping 257 Customer service 107

Shop policies

Last updated on October 23, 2015
Welcome to our shop - Crux Crystals! We hope you enjoy our creations and that you can find something for you, your loved ones or friends. They are all handmade and one-of-a-kind. Please browse through the store and if you want to learn more about us, please visit our about page. Also you can always send us a message and ask us any question.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are not satisfied with your order for any reason please contact us upon receiving the item. We will do whatever we can to resolve the issue quickly. Refunds and exchanges are considered on case by case basis.

Here are the conditions in order to make an exchange or return an item:
1. The jewelry should be in the same condition as you received it, unworn and in the original packaging.
2. We do not refund the shipping cost that you have already paid and the customer pays all return shipping charges.
3. Returns are subject to a 10% restocking fee, if the product arrives in the condition mentioned in #1.
4. All returns/exchanges should be made within 5 days of the receiving
5. The customer has to pay all price differences for the exchanged product(s) and the shipping cost for the exchanged item.
6. For returned orders, the refund will be issued after receiving the item(s) in the condition mentioned in #1 within 1-3 business days.

Custom orders and custom sized bracelets are not subject to refunds and exchanges. However, please contact us if you are not satisfied with your purchase.
Payment
We accept PayPal, Credit Card and Debit Card payments in US Dollars as well as Etsy Gift Cards. We do not accept checks, direct bank transfers or any other method of payment.
Payment must be made in full and have to be cleared before the item is shipped.

Here is a link on how to pay using PayPal:
https://www.etsy.com/help/article/224

Here is a link on how to pay with Credit or Debit card:
https://www.etsy.com/help/article/1939

Please note that we will NOT ship the item until the payment is cleared. If the payment is not received in three (3) days the order will be cancelled. In case there are any issues, please do not hesitate to contact us and we will do everything we can to assist you.
Shipping
We always do everything we can to ship the orders on the next day or the day after, but depending on how many orders we have it might take little longer. Usually all orders are shipped within 3 business days from the date of payment. All packages are sent by USPS. Orders within US are sent with First Class Mail or can be upgraded during Checkout to Priority Mail. The delivery usually takes 2-5 business days and has a tracking number. All international orders are sent via USPS First Class International Mail. Depending on the destination, it takes 2 – 5 weeks. It usually doesn’t take that long, but some delays might be caused by the customs. There is no tracking available for international orders since it is very expensive. USPS offers delivery confirmation to select countries. You can find the list on the following website:

http://pe.usps.com/text/imm/immc2_022.htm

When we ship your order you will receive a notification e-mail. After that you can track your package status through your purchase history (My Profile -> Purchases and Reviews -> locate your order and use the button - Track Package)

If you want faster priority service for international orders, please contact us before placing the order. so we can give you a quote.
Please, make sure your shipping address is full and correct before submitting an order. We will ship it to the address provided. We are not responsible for lost orders or returned to the sender orders due to an incorrect address.

For international orders:
Please, note that depending on your country, there might be extra taxes and charges at the customs. These additional fees are not included in the price and it is the customer’s responsibility to check with the local customs what they may cost.
We are not responsible for lost orders if you do not contact us within 20 days of the shipping date. For some countries the tracking number provides information only within the US, so contact us if you do not receive your order within 20-30 days max.

Items are shipped in handcrafted black paper bags with the Crux Crystals logo. Each item is individually packed and additionally protected with bubble wrap. Our mail envelopes are bubble wrapped too, so your items don’t get damaged during transportation. We try to use recycled materials wherever we can.
All items are ready to be sent as gifts directly to the recipient. We can also include a personal message note for no extra charge. If you would like us to send a Wish/Birthday card, please let us know what you want us to write on it during Checkout.
Additional policies and FAQs
Custom orders are welcomed! Please feel free to contact us with any questions or ideas for your custom orders. Custom orders pricing and shipping may vary depending on the request.

Custom orders and custom sized bracelets are not subject to refunds and exchanges. However, please contact us if you are not satisfied with your purchase.